It sounds like you are encountering an “Access Denied” error when trying to visit a specific URL, likely:
https://www.[something].com.au/sustainability/fix (or similar)
Here is a breakdown of what this likely means, why it happens, and what you can do — written as general content / troubleshooting guide.
Many Australian sustainability pages are only accessible from Australian IP addresses. If you are using an overseas VPN, the server may deny access. Similarly, aggressive ad-blockers (uBlock Origin, Pi-hole) might block the /sustainability/ path if it shares a CDN with analytics scripts. access denied https wwwxxxxcomau sustainability fix
If you are using a VPN (Virtual Private Network) to mask your location, the website may block you. Many corporate sustainability pages have geographic restrictions or firewalls that treat VPN IP addresses as suspicious.
If you are a developer trying to solve this right now, run this sequence:
Simulate the request using cURL:
curl -I https://www.xxxxcomau/sustainability/fix
Look for the status code. 403 = server-side denial; 401 = authentication missing.
Bypass the CDN:
Find the origin server IP (dig the A record). Edit your local /etc/hosts to point www.xxxxcomau to the origin IP. Reload the page. If it works, the CDN/WAF is the culprit.
Check the HTTP headers:
curl -v https://www.xxxxcomau/sustainability/fix 2>&1 | grep -i "x-blocked"
Many WAFs inject X-Blocked-By: mod_security or CF-Ray (Cloudflare).
Inspect robots.txt: Ensure /sustainability/fix is not disallowed (though this usually causes "Not Found," not "Access Denied").
An “Access Denied” sometimes appears when a page tries to load HTTP resources on an HTTPS page. Check browser console (F12) for mixed-content errors. Use a tool like curl -IL https://www.xxxx.com.au/sustainability/fix to see redirects. It sounds like you are encountering an “Access
Instead of a hard “Access Denied” generic message, return a 403 with a custom explanation:
“This sustainability report is temporarily unavailable. Please email sustainability@xxxx.com.au for a PDF copy.”