The error code "adlsdk-status-auth-pending 4" indicates that your Autodesk software (such as AutoCAD) is not properly registered with the Autodesk Desktop Licensing Service. This typically happens when the local licensing component fails to recognize the specific product you are trying to launch. Common Solutions According to Autodesk Support , you can resolve this by:
Updating Licensing Components: Ensure both the Autodesk Desktop Licensing Service and the Autodesk Identity Manager (for 2024+ versions) or the Single Sign-On Component (for 2020–2023 versions) are updated to their latest versions.
Re-registering the Product: Use the AdskLicensingInstHelper tool to manually register the product with the service. This tool is located at:C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\.
Checking for Software Conflicts: Certain security software or third-party web browser protections can block the licensing service. Autodesk recommends temporarily disabling antivirus or checking for known conflicting applications .
Resetting Local License Cache: Deleting the LoginState.xml file can force the software to re-authenticate your account credentials.
Are you using a network license or a single-user subscription for this software?
Title: Troubleshooting ADL SDK Status: Auth Pending Error 4
Content:
Are you encountering the frustrating "adlsdk-status-auth-pending 4" error while working with the Azure Data Lake Storage (ADL) SDK? Don't worry, we've got you covered! In this post, we'll explore the possible causes and solutions for this authentication-related issue.
What does the error mean?
The "adlsdk-status-auth-pending 4" error typically indicates that the authentication process is pending or has failed. This error can occur when your application attempts to access ADL Storage using the ADL SDK, but the authentication handshake is incomplete or unsuccessful.
Possible Causes:
Troubleshooting Steps:
Example Code ( Node.js ):
const ADL = require('@azure/storage-datalake');
// Create a new ADL client
const adlClient = new ADL(
tenantId: 'your_tenant_id',
clientId: 'your_client_id',
clientSecret: 'your_client_secret',
authorityUrl: 'https://login.microsoftonline.com/your_tenant_id',
);
// Authenticate and authorize
adlClient.auth().then((result) =>
console.log('Authenticated:', result);
).catch((err) =>
console.error('Authentication error:', err);
);
If you're still experiencing issues, feel free to share more details about your implementation, and we'll do our best to help you troubleshoot the "adlsdk-status-auth-pending 4" error. Happy coding!
How can I help you further? Do you have any specific questions or implementation details you'd like me to help with?
The complete text for the error code ADLSDK-STATUS-AUTH-PENDING 4
"4:this product has not been registered with the licensing service yet" This error typically appears when launching (2020 or newer) and is often preceded by the message:
"The license manager is not functioning or is improperly installed. AutoCAD will shut down now." Cadac Group Common Fixes Update Licensing Components : Download and install the latest updates for the Autodesk Desktop Licensing Service Autodesk Identity Manager Manual Registration
: The software may need to be manually registered with the local Autodesk License Service using the AdskLicensingInstHelper tool found in your Autodesk folders. Service Status : Ensure the Autodesk Desktop Licensing Service is running and set to in your Windows Services. Cadac Group step-by-step instructions to manually register the product using the Command Prompt?
The error ADLSDK_STATUS_AUTH_PENDING 4 typically occurs when an Autodesk product (like AutoCAD or AutoCAD LT) is not correctly registered with the local licensing service. This causes the software to shut down shortly after launch because it cannot verify your license. Top Solution: Re-register the Software adlsdk-status-auth-pending 4
The most effective fix for this specific "status 4" error is to manually re-register your product with the Autodesk Desktop Licensing Service.
Locate the Helper Tool: Navigate to the directory: C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\.
Open Command Prompt as Admin: Right-click the Start menu and select Command Prompt (Admin) or Windows PowerShell (Admin).
Run Registration Commands: You will need to use the AdskLicensingInstHelper.exe to register your specific product version and year.
Note: If you have PIT files available from a support ticket or download, moving the correct .pit file to the helper folder before running the command is often required for older versions like 2020 or 2021. Other Common Fixes
If manual registration doesn't work, review these alternative steps frequently suggested by Autodesk Support and community experts:
ADLSDK_STATUS_AUTH_PENDING 4 typically means "this product has not been registered with the licensing service yet". It occurs when your Autodesk software (usually AutoCAD 2020 or newer) cannot communicate with the local licensing agent. Cadac Group Quick Fix: Rename the Licensing Cache
Sometimes a corrupted cache file blocks the registration process. Navigate to C:\ProgramData\Autodesk\Adlm Locate the file named CascadeInfo.cas Right-click it and rename it to CascadeInfo.old Relaunch your software to see if it registers correctly. Step-by-Step Resolution Guide 1. Update the Licensing Service A common cause is an outdated Autodesk Desktop Licensing Service (ADLS) Download the latest version from the Autodesk Licensing Service download page If you already have it, try uninstalling it first:
C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing Right-click uninstall.exe and select Run as administrator Reinstall using the file you just downloaded. Cadac Group 2. Update Identity Manager (Version 2024+) If you are using 2024 or newer products, you must use Autodesk Identity Manager
The error code ADLSDK_STATUS_AUTH_PENDING 4 is a specific licensing issue within the Autodesk ecosystem that occurs when a product is not properly registered with the local Autodesk Licensing Service. This status effectively prevents the software from launching, signaling that while the licensing service itself might be running, it has no record of the specific application trying to verify its credentials. The Core Conflict: Registration Gaps
At the heart of this error is a communication failure between the application (like AutoCAD or Revit) and the Autodesk Desktop Licensing Service (ADLS)
. Even if a user has a valid subscription, the local licensing agent cannot "check out" a license if the product’s specific metadata—often stored in a
file—is missing or corrupted in the registration database. This often stems from: Interrupted Installations
: A setup process that was cut short before the registration phase. Security Interference
: Antivirus or firewall software blocking the registration helper from updating local files. Outdated Components : Using older versions of the Autodesk Licensing Service that are incompatible with newer software versions. Technical Resolution Paths
To resolve status code 4, the software must typically be manually "re-registered" with the service. This involves using the AdskLicensingInstHelper.exe tool, located in the AdskLicensing/Current/helper
directory. By running a registration command with the correct product key and version, users can force the service to recognize the application.
In broader cases where registration fails repeatedly, users often need to:
The error code ADLSDK_STATUS_AUTH_PENDING 4 typically occurs when an Autodesk product (like AutoCAD or AutoCAD LT) is launched and fails because the product has not been properly registered with the local licensing service. Primary Cause
The local Autodesk Desktop Licensing Service (ADLS) does not recognize the installed software because the registration information is missing or corrupted. Common Solutions Troubleshooting Steps:
According to Autodesk Support and community experts, you can resolve this by following these steps:
The error ADLSDK_STATUS_AUTH_PENDING 4 typically means "this product has not been registered with the licensing service yet". It occurs when an Autodesk product (like AutoCAD 2020 or newer) launches, but the local licensing service cannot find the necessary registration data. 🛠️ Solutions to Fix the Error
The following steps are ordered from the simplest to the more technical fixes recommended by Autodesk Support. 1. Re-register the Software Manually
This is the most direct fix for "Status 4" errors. You must manually tell the licensing service that your product exists. Open Command Prompt as Administrator.
Navigate to the Licensing Helper folder:cd "C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper"
Run the Registration Command:Replace 001L1 for AutoCAD 2020):AdskLicensingInstHelper.exe register -pk 2. Update Licensing Components The error is often caused by outdated background services.
Download the latest Autodesk Desktop Licensing Service update from your Autodesk Account.
Update Identity Manager: For 2024 versions or newer, ensure Autodesk Identity Manager is updated.
Update Single Sign-On (AdSSO): For 2020–2023 versions, update the AdSSO component. 3. Clear Login State Files
Corruption in your local login cache can prevent the "Pending" status from clearing.
The error code "adlsdk-status-auth-pending 4" indicates that your Autodesk software (such as AutoCAD 2020 or higher) has not been registered with the local Autodesk Desktop Licensing Service. This typically results in a "License manager is not functioning or is improperly installed" message. Steps to Resolve Restart the Licensing Service:
Open Windows Services (type services.msc in the Start menu). Find Autodesk Desktop Licensing Service.
Right-click and select Properties, set Startup Type to Automatic, then click Start or Restart. Update Licensing Components:
Download and install the latest updates for the Autodesk Licensing Service and the Autodesk Identity Manager (for 2024+ versions) or AdSSO (for 2020-2023). Manual Re-registration:
If the error persists, you may need to manually register the product using the Autodesk Licensing Installer Helper tool. This involves running a specific command in the Command Prompt (Admin) to link your product key and version to the service. Reinstall Licensing Service:
A clean uninstall and reinstall of the Autodesk Desktop Licensing Service often fixes corrupted registration data.
For more detailed technical walkthroughs, you can refer to the troubleshooting guides on Autodesk Support or Cadac Group.
That said, I can offer some general insights based on common practices and potential issues related to authentication pending statuses and error codes.
The adlsdk-status-auth-pending 4 error is fundamentally a communication failure. While it manifests as a software crash or license error, it is rarely a software bug and almost always an environmental issue (Firewall/Proxy/AV). Resolving it requires ensuring the Autodesk Licensing Service has unimpeded access to the internet to verify the user's credentials.
The error code ADLSDK_STATUS_AUTH_PENDING 4 indicates that your Autodesk product (such as AutoCAD or AutoCAD LT) has not been properly registered with the local Autodesk Desktop Licensing Service (ADLS). This typically occurs if the installation was interrupted or the registration data is corrupted. Common Solutions 1. Re-register the Software Manually Missing or expired credentials (client secret
This is the most direct fix for Error 4. You must tell the licensing service exactly which product is installed.
Open Command Prompt as Administrator: Click Start, type cmd, right-click it, and select Run as administrator.
Navigate to the Helper Tool: Use the cd command to enter the licensing helper directory:cd "C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper"
Run the Register Command: You will need your product key and version. For example, for AutoCAD 2021:AdskLicensingInstHelper register -pk 001M1 -pv 2021.0.0.F -cf "C:\Autodesk\AutoCAD_2021_English_Win_64bit_dlm\setup.xml" -el EN-US(Note: Product keys and specific paths vary by version; check the official Autodesk Product Key list for your specific software). 2. Reinstall the Licensing Service
If manual registration fails, the licensing service itself may be corrupted.
Go to: C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing.
Right-click uninstall.exe and select Run as administrator. Wait for the folder to empty.
Download and install the latest Autodesk Desktop Licensing Service from the Autodesk Support page.
// BAD (leads to Status 4) CompletableFuture<Token> future = sdk.getToken(); future.get(30, TimeUnit.SECONDS);
// GOOD CompletableFuture<Token> future = sdk.getToken(); future.orTimeout(30, TimeUnit.SECONDS) .exceptionally(ex -> // Explicitly cancel the SDK's internal callback handle sdk.cancelPendingAuth("adlsdk-status-auth-pending 4"); return fallbackToken; );
Best Practices to Avoid ADL SDK Status: Auth Pending 4
To minimize the occurrence of the "adlsdk-status-auth-pending 4" error:
Conclusion
The "adlsdk-status-auth-pending 4" error can be a challenging issue to resolve, but by understanding its causes and following the troubleshooting steps outlined in this article, developers can effectively resolve this issue and ensure seamless interaction with Azure Data Lake Storage. By implementing best practices and staying up-to-date with the latest SDK versions, developers can minimize the occurrence of this error and ensure a smooth development experience.
In SDK logging and error handling, numbers usually correspond to specific internal enums or error codes. While specific SDK versions vary, the number 4 in this context generally aligns with a state iteration or a specific hang condition in the authentication loop.
In many versions of the Azure Identity SDK and ADLS SDK, the authentication process follows these states:
When you see status-auth-pending 4, it usually means the polling loop is stuck or waiting for user input, specifically:
Status: AUTH_PENDING
Meaning: The SDK has obtained a credential, but that credential is not yet fully activated/authorized for the requested ADLS operation. The authentication handshake is incomplete.
Common scenarios:
https://storage.azure.com/.default