To activate Faronics Deep Freeze (2021) offline, you must apply an Activation Response File generated by Faronics support. This process is typically used for secured environments without internet access. Applying the Offline Activation Response File
Once you have received the Activation Response File from Faronics via email (after sending them your Request File), follow these steps to apply it: Open the License Dialog
On the machine or within the Deep Freeze Enterprise Console, go to Tools > Licensing.
Alternatively, click the Activation Icon (looks like a key) in the console toolbar if it appears. Access Offline Activation Click the Activate Now button. Select the Activate Offline option and click Next. Import the Response File Look for the section to select your received file.
Click Browse to locate the Activation Response File you saved from your email. Finalize Activation Click Apply Offline Activation Response File.
The software will confirm that the License Key is now updated and activated. How to Get the Response File (If you don't have it)
If you are starting the process, you must first create a request:
In the Activate Offline screen, click Create Offline Activation Request File. Save this file and email it to activation@faronics.com. apply offline activation response file from faronics 2021
Faronics will reply with the Response File needed for the steps above. Important Tips
Console Sync: If using the Enterprise Console, the activation will automatically push to all workstations communicating with that console.
Offline Workstations: Machines that are currently shut down will receive the updated license status as soon as they reconnect to the console network.
Standard Version: For the Standard (non-Enterprise) version, you may need to enter a manual Activation Code provided by phone or email instead of a file.
If you're having trouble locating the Licensing menu, could you tell me: Are you using Deep Freeze Enterprise, Standard, or Cloud?
Are you applying this to a single PC or a network of machines?
I can give you the exact menu paths for your specific version. Manual Activation - Faronics To activate Faronics Deep Freeze (2021) offline, you
Applying an Offline Activation Response File in Faronics Deep Freeze
(Enterprise version) is a two-part manual process used when workstations cannot connect to the internet. The Story of Offline Activation
Imagine you are managing a secure lab where no computer has internet access. To activate your 2021-era Faronics licenses, you must perform a "digital handoff" between your offline console and Faronics Support. Part 1: Creating the Request
Open the Console: Launch your Faronics Deep Freeze Enterprise Console.
Edit License: Navigate to Tools > Licensing, click Edit, and enter your purchased License Key.
Initiate Offline: Click Update License, then select Activate Offline and click Next.
Generate File: Click Create Offline Activation Request File and save it to a portable drive (like a USB stick). 5. Troubleshooting Checklist
Send for Processing: On a separate computer with internet access, email this file to activation@faronics.com. Part 2: Applying the Response
Receive the File: Faronics will email you back an Activation Response File.
Upload to Console: Back at your offline Enterprise Console, return to the Activate Offline screen.
Apply the License: Click Browse to select the response file you received, then click Apply Offline Activation Request File.
Automatic Propagation: Once applied, the updated license key is automatically pushed to all workstations currently communicating with the console. If a workstation is shut down, it will update as soon as it reconnects to the network.
To update your Deep Freeze license key, you can do the following: 1. Click **Edit** 2. Enter the license key in the **License Key* License - Faronics
| Issue | Fix |
|-------|-----|
| Response file in wrong folder | Search entire C:\ for a .bin file with a similar name from a previous attempt. |
| Product version mismatch (2021 vs 2023 portal) | Use the legacy portal option if available. |
| Anti-virus deleting the .bin | Temporarily disable real-time scan during transfer. |
| “Activation count exceeded” | Reset activations via portal or contact Faronics support. |
| Feature | Online Activation | Offline Activation (Response File) | |---------|------------------|-------------------------------------| | Internet required on target | Yes (direct to FLP) | No | | File transfer step | No | Yes (request/response) | | Activation speed | Seconds | 1–2 minutes manual | | Suitable for air-gapped networks | No | Yes | | Response file expiration | N/A | 30 days from request generation |