To download the Axon Evidence Sync software, follow the path based on your account access: With an Axon Evidence (Evidence.com) Account: Sign in to your Axon Evidence account Select the tab from the top menu. Download Sync to start the download for the latest version. Without an Evidence.com Account (Using myAxon): Log in to the myAxon portal Navigate to the Installing Evidence Sync Scroll to the
section at the bottom of the page to find the download link. If You Cannot Log In: Contact your agency’s Evidence.com Administrator to request access. Alternatively, email Axon Support at support@axon.com with "Evidence Sync" in the subject line. Key Uses of Evidence Sync Once installed, the software allows you to: Transfer Data:
Move video and event records from TASER devices (X2, X26P, 7, 10), TASER CAM HD, and Axon body cameras (Body 2, Flex 2) to your computer or Axon Evidence. Offline Mode:
Review and download data directly to your local computer without an internet connection (ideal for agencies not using Evidence.com). Firmware Updates:
This guide outlines how to download and install Axon Evidence Sync, the desktop application used to upload and manage evidence from Axon devices (like body cameras) to your Evidence.com account. 1. Check System Requirements
Before downloading, ensure your computer meets the minimum requirements:
Operating System: Windows 7, 8, 10, or 11 (64-bit recommended).
Internet Access: Required for signing in and uploading files.
Hardware: A USB 2.0 or 3.0 port for connecting your devices. 2. Locate the Download Link
The Evidence Sync installer is hosted directly within your agency's Axon Evidence (Evidence.com) portal.
Open your web browser and log in to your agency's Evidence.com account. In the top navigation bar, click on Help. Select Download Evidence Sync from the dropdown menu.
Note: If you do not see this option, your agency administrator may have restricted software downloads. Contact your IT department in this case. 3. Installation Steps
Run the Installer: Once the .msi file finishes downloading, open it to begin the setup wizard. axon evidence sync download
Follow Prompts: Click Next through the installation screens. You may need to grant administrative permission to install drivers for Axon devices.
Finish: Once completed, a shortcut for Evidence Sync will appear on your desktop. 4. Initial Sign-In Launch the Evidence Sync application.
Agency Subdomain: Enter your agency's unique subdomain (e.g., if your login URL is ://evidence.com, enter citypd).
Credentials: Enter your Axon Evidence username and password.
Device Connection: Connect your Axon body camera or CEW (Taser) via USB. The application will automatically detect the device. 5. Operation Modes Evidence Sync can operate in three distinct modes:
Online Mode: Most common. Uploads evidence directly to Evidence.com.
Offline Mode: Allows you to view and manage files on the device without an internet connection (files remain on the device).
MDT Mode: Optimized for use in patrol vehicles with Mobile Data Terminals.
To download Axon Evidence Sync, you must log in to your agency’s official Axon Evidence (Evidence.com) account. 📥 How to Download Log in to your agency's Axon Evidence account. Click Help in the top menu bar. Select Download Sync from the options. Run the installer file once the download completes. 🛠️ Common Uses
Upload Digital Evidence: Send photos and videos from local drives or devices to the cloud.
Manage Hardware: Assign TASER devices or body cameras to specific officers.
Offline Review: Download and view videos directly from a TASER CAM or camera without an internet connection. To download the Axon Evidence Sync software, follow
Update Firmware: Ensure your Axon and TASER hardware is running the latest software. 💡 System Requirements
OS: Windows 7, 10, or 11 (Evidence Sync is not available for macOS). Browser: Modern versions of Chrome, Edge, or Firefox. Hardware: A USB cable for device connections.
📍 Note: If you cannot see the download link under the Help menu, your Axon Evidence administrator may need to grant you specific download permissions.
This guide outlines how to download, install, and use Axon Evidence Sync, the desktop application used by law enforcement to manage and upload data from TASER and Axon devices to Axon Evidence. 1. Download and Installation
Before starting, do not connect your device to the computer until the software is fully installed. For Axon Evidence Account Holders: Sign into your agency's Axon Evidence page. Click the Help tab in the top menu bar. Select Download Sync to get the latest installation file. For Those Without an Account:
Visit the Sync Registration page and complete the request form.
You will receive a download link via email within 24–48 hours.
System Requirements: Validated for Windows 11 Pro and Windows 10 Pro x64. It is not supported on ARM processors. 2. Initial Setup and Signing In
Launch the Installer: Double-click the downloaded file (evidence-sync) and follow the prompts to select your language and accept the license.
Agency Sub-domain: When prompted for your agency, enter the sub-domain from your web address. For example, if your URL is https://citypolice.evidence.com, your agency name is citypolice.
Credentials: Use the same username and password you use for your online Axon Evidence account. 3. Operating Modes
Evidence Sync operates in three primary modes, which can be changed by selecting SYNC > Mode in the software: Evidence Sync - Body 2 camera product guide - Axon.com Step 6 – Post-Download Validation
.hashlist file (if generated) for future audits.If you want, I can:
Related search suggestions invoked.
This report covers the acquisition, installation, and core functionality of Axon Evidence Sync
, a critical desktop application for law enforcement agencies to manage data from TASER devices and body-worn cameras. 1. Executive Summary
Axon Evidence Sync serves as the bridge between hardware (TASERs, Axon Body cameras) and digital evidence management systems. It allows users to transfer video, event logs, and firmware updates in three distinct operating modes: (uploads to Axon Evidence), (local PC storage), and (mobile data terminal use in-car). 2. Software Acquisition & Installation
Access to the software depends on whether you have an active Axon Evidence account. For Axon Evidence Account Holders: Sign in to your agency's Axon Evidence page Navigate to the tab in the top menu bar. Download Sync ; the installer file will download automatically. For Users Without an Account: Authorized users can download the installer from in the Software section. If access is restricted, contact Axon Support with "Evidence Sync" in the subject line. Installation Steps:
connect any Axon or TASER device until installation is complete. installation file.
Follow prompts to select language, accept the license agreement, and complete the setup. 3. Minimum System Requirements
To ensure stability, your PC must meet the following validated specifications: Downloading Sync from your Evidence.com account - MyAxon
GET /evidence?caseId=ABC123&status=readyPOST /evidence/id/download-urlOnce logged in, look at the top-right corner of the interface. Click on your user avatar or agency settings icon. In the dropdown menu, select “Downloads” or “Software Downloads.”
Pro Tip: If you do not see this option, your agency’s Evidence Admin has restricted download permissions. You will need to request access via your IT or Digital Evidence Manager.