Chuck E Cheese Employee Handbook !!top!! < 360p >

Chuck E. Cheese Team Member Handbook: Where a Kid Can Be a Kid

Welcome to the Team! You are now part of something bigger than pizza and games. You are a Memory Maker. Every high-five, every perfectly baked pepperoni pizza, and every fixed Skee-Ball machine contributes to a child’s magical moment.

This handbook outlines our expectations, policies, and culture. Read it carefully, sign the last page, and return it to your General Manager (GM). chuck e cheese employee handbook

E. Safety & Emergency Procedures

• Injury reporting: Any cut, burn (from pizza oven), or slip (from spilled soda) must be logged within 1 hour.
• Animatronic & game safety: Daily checklist for pinch points, exposed wires, and loud volume levels (kept under 85 dB for children's hearing).
• Weather protocol: Move guests from outdoor trampoline areas (if applicable) indoors during lightning.

B. Code of Conduct

• Attendance: Strict punctuality for party reservations. Tardiness during a booked birthday party is grounds for immediate write-up.
• Appearance: Uniform includes branded polo, nametag, non-slip shoes, and no visible facial piercings (except small studs). Costume characters (Chuck E., Helen, Mr. Munch) have separate hygiene rules (no makeup transfer).
• Phone use: Prohibited on the game floor or while handling children/food.

Birthday Party Host

• Arrive 20 minutes before party start.
• Lead the “Birthday Show” with Chuck E. exactly on schedule (±2 min).
• If Chuck E. costume performer is late, play pre-recorded birthday song and offer a free game card — never impersonate the character.

Kitchen (Pizza & Prep)

• Wash hands every 30 minutes and after touching anything non-food.
• Timer discipline: Every pizza uses a timer. No "eyeballing."
• Allergy awareness: Use separate cutters for gluten-free crust.
• No cell phones in BOH (Back of House).