Nuance PaperPort 12 is an older version of the document management software that can be downloaded and installed through either the Brother Support

site (if you own a compatible Brother machine) or via official Nuance Support Brother USA Downloading PaperPort 12 For Brother Device Owners

: If your scanner or printer came with PaperPort, you can download the PaperPort Install Tool Brother website

. You will typically need your device's driver already installed to use this tool. Direct Download

: Official links for PaperPort 12.1 Standard and Professional installers are available through archived Nuance Support

pages, though these may require a valid serial number for activation. Nuance Download Center

: Registered users can often retrieve their software from the Nuance Product Download Center Installation Steps Preparation : Log in as an Administrator

and exit all open applications. If you are upgrading from an older version, it is recommended to uninstall previous Nuance PDF-related products first. Run the Installer : Double-click the downloaded file (e.g., PP12Downloader.exe ) to extract the program files. Accept Terms : Follow the prompts until the License Agreement appears; select "I accept" and click Component Installation

: The process typically installs three elements: the PaperPort program, PDF Viewer Plus, and the PaperPort Image Printer. Finish & Activation : Once complete, click

. You may be prompted to fill out a registration form or enter your serial number for activation. Scanner Setup : After installation, run the Scanner Setup Wizard

found in the Windows Start menu to optimize your scanner for the software. Brother USA Minimum System Requirements

To ensure PaperPort 12 runs correctly, your PC should meet these standards:

Install PaperPort™ 12SE / 14SE (Windows) - Brother Support

  1. Official source (if still available)

    • Go to the official Nuance (now part of Kofax) website:
      https://www.kofax.com/
    • Search for "PaperPort 12" in their support or legacy products section.
    • Note: PaperPort 12 is a very old version (released around 2008–2010). Nuance/Kofax no longer supports it, and it may not work on modern Windows (10/11).

  2. Alternative legitimate options

    • Check if you have the original installation CD or digital purchase receipt.
    • If you purchased it before, contact Kofax support for a download link.
    • Upgrade to a newer version (PaperPort 14 or Power PDF) if you need ongoing support.

  3. Installing (if you have the installer)

    • Run Setup.exe as Administrator.
    • Follow on-screen prompts.
    • Enter your valid license key when asked.
    • After installation, restart your PC.

  4. Important warnings

    • Do not download PaperPort 12 from third-party “free download” sites — they often bundle malware.
    • PaperPort 12 is not compatible with Windows 10/11 (may crash or have scanning issues).
    • Use a virtual machine with Windows XP/7 if you must run it.

If you need a document management tool for modern Windows, consider PaperPort 14 (if still sold), Nitro PDF Pro, or Adobe Acrobat Pro instead.

Nuance PaperPort 12 (now owned by Kofax) is a legacy document management tool primarily used to scan, organize, and search for documents on a PC. It is frequently bundled with hardware such as Brother scanners or printers. Download and Installation

Because version 12 is an older release, how you install it depends on whether you own a standalone retail version or received it with a Brother device. If you own a Brother device:

Download the Tool: Visit the Brother Support Website and search for your specific model.

PaperPort Install Tool: Look for the "PaperPort Install Tool" (sometimes named PP12Downloader) in the downloads section for your OS.

Run and Extract: Double-click the downloaded file to extract the PaperPort 12 program.

License Agreement: Accept the terms and follow the onscreen prompts until finished.

Note: Your Brother machine's driver must usually be installed first for this tool to work. If you have the Original Disc:

Insert the CD: If the menu doesn't auto-run, open File Explorer and navigate to the CD drive.

Run Setup: Open the PaperPort folder and double-click setup.exe.

Complete Install: Select your language and choose the "Complete" installation type. Nuance/Kofax Direct Links:

Install PaperPort™ 12SE / 14SE onto Windows 10. - Brother support

To download and install Nuance PaperPort 12 , you can typically obtain the software through an official Nuance/Kofax link or as bundled software with compatible Brother hardware. Download Sources

Official Nuance Support: Direct download links for the standard and professional versions are available through Nuance Support.

Brother Support: If you own a Brother device, you can download the PaperPort Install Tool from the Brother Support Website. This requires your Brother machine's driver to be pre-installed on your computer. System Requirements

Before starting, ensure your PC meets the following minimum specifications:

OS: Windows 7, Windows Vista (SP2+), or Windows XP (SP3). Note: Some installers provide workarounds for Windows 10. Processor: Intel Pentium or equivalent. RAM: 512 MB minimum (1 GB recommended).

Hard Drive: 500 MB free space for application files plus 20 MB for installation. Browser: Internet Explorer 6.0 or higher. Installation Steps

Administrator Access: Log in to your computer with administrator rights.

Close Background Apps: Disable anti-virus or firewall software temporarily to prevent installation conflicts. Run Installer:

From Download: Double-click the downloaded file (e.g., PP12Downloader.exe).

From CD/DVD: Insert the disc and run autorun.exe or start.exe.

License Agreement: Accept the terms and follow the on-screen prompts to choose your installation language and folder location.

Finish: Once complete, click Finish. You may need to restart your computer to finalize the installation.

Activation: A web connection is required for product registration and activation. Post-Installation

Scanner Setup: Run the Scanner Setup Wizard (found in the PaperPort Start menu group) to optimize your hardware for use with the software.

Grayed-out Scan Button: If the "Scan" button is inaccessible on Windows 10, download and run the Scanner Connection Tool patch from Kofax.

The Digital Archaeologist’s Challenge: A Technical Examination of Downloading and Installing Nuance PaperPort 12

In the rapidly evolving landscape of software technology, few applications demonstrate the tension between enduring utility and technological obsolescence quite like document management systems. Nuance PaperPort 12, released in the early 2010s, represents a specific era of desktop organization—an era before ubiquitous cloud storage and AI-driven indexing. For users who still rely on legacy scanners, proprietary scanned document formats (.MAX), or complex folder hierarchies, PaperPort 12 remains a vital, if archaic, tool. However, the process of downloading and installing this software today is not a simple transaction but a deliberate exercise in digital archaeology, fraught with compatibility issues, security considerations, and the fundamental challenge of sourcing legitimate software for a discontinued product.

The first and most critical phase of the operation is sourcing the installer. Nuance Communications, which sold its Document Imaging division to Kofax in 2019, no longer hosts PaperPort 12 on its official consumer site. Consequently, a prospective user must navigate a treacherous landscape of third-party archives. Reputable sources such as CNET’s Download.com or the Internet Archive’s software library offer potential solutions, but they require rigorous scrutiny. The primary risk here is not malware in the executable file itself, but bundled adware or outdated digital certificates that trigger modern antivirus defenses. A prudent user must verify the SHA-256 hash of the downloaded file against known community-sourced values and ensure the file name adheres to the standard pattern (e.g., PaperPort12.exe or a similar variant). Downloading from unverified torrent sites or “crack” repositories is inadvisable, as these often contain modified binaries that compromise system integrity.

Once a legitimate installer is acquired, the installation process reveals the software’s age. PaperPort 12 was optimized for Windows 7 and early Windows 8. Attempting a standard installation on Windows 10 or Windows 11 (the dominant operating systems as of the mid-2020s) will typically result in immediate compatibility warnings. The solution lies in exploiting Windows’ backward compatibility features. Before launching the installer, the user must right-click the executable, select ‘Properties,’ navigate to the ‘Compatibility’ tab, and select “Run this program in compatibility mode for: Windows 7” or “Windows Vista (Service Pack 2).” Furthermore, the installer should be run “As an administrator” to ensure it can write necessary keys to the protected HKEY_LOCAL_MACHINE registry hive. Failure to do so often results in an installation that completes without errors but fails to launch due to permission-denied errors during DLL registration.

The most nuanced challenge during installation is the software’s dependency on legacy system components. PaperPort 12 relies on specific versions of Microsoft Visual C++ Redistributables and the .NET Framework 3.5 (which includes 2.0 and 3.0). On modern Windows 10/11 installations, .NET Framework 3.5 is not enabled by default. The user must first navigate to ‘Windows Features’ (via Control Panel) and manually activate it, allowing Windows Update to download the necessary files. If this step is skipped, the PaperPort installer may hang indefinitely or crash with a cryptic “Side-by-side configuration is incorrect” error. Additionally, the software’s core scanning engine assumes the presence of a Twain driver interface that has been deprecated in favor of Windows Image Acquisition (WIA). Post-installation, users often need to install updated Twain drivers directly from their scanner manufacturer’s website, as PaperPort 12 cannot natively communicate with modern WIA-only scanners.

Finally, the post-installation configuration demands a strategic approach to folder redirection and security. By default, PaperPort 12 attempts to create a folder structure directly under C:\. On modern systems with User Account Control (UAC) enabled, writing to the root directory is heavily restricted. The best practice is to install PaperPort to a custom location outside of C:\Program Files (x86) (e.g., C:\PaperPort12) and to configure its data directory to a user-writable location, such as the Documents library. This prevents the software from failing silently when attempting to save a scanned document. Moreover, the user should immediately disable any automatic update checks within the software’s preferences, as these checks point to long-defunct Nuance servers, causing application lag and phantom error messages.

In conclusion, the task of downloading and installing Nuance PaperPort 12 in a contemporary computing environment is a deliberate, multi-stage process that transcends simple user-level software installation. It requires a blend of forensic sourcing, system-level compatibility tweaks, manual enabling of deprecated frameworks, and strategic permission management. For the average user, this complexity makes a compelling case for migrating to modern document management solutions. However, for the dedicated professional who relies on PaperPort’s unique .MAX format or an unsupported legacy scanner, mastering this installation process is not merely a technical chore—it is the key to preserving a functional, highly specific workflow that modern software has left behind. As such, the act of installing PaperPort 12 serves as a case study in the broader digital challenge of maintaining legacy productivity in an era of relentless forward momentum.

Nuance PaperPort 12 is a powerful document management tool that bridges the gap between paper and digital files, making it a favorite for home and small office users. While Nuance considers PaperPort 12 an End-of-Life (EOL) product, many users still rely on its robust scanning and PDF organization features.

To successfully download and install Nuance PaperPort 12, follow this guide covering system requirements, installation methods, and troubleshooting. 1. Pre-Installation: System Requirements

Before starting, ensure your PC meets these minimum specifications to avoid installation failures:

Operating System: Windows 7, Windows Vista (SP2), or Windows XP (SP3). Some versions are compatible with Windows 10 through specific patches. Processor: Intel Pentium or newer. Memory: 512 MB RAM (1 GB recommended).

Hard Disk Space: 500 MB for application files plus 20 MB during installation.

Additional: Internet access for product activation and registration. 2. How to Download Nuance PaperPort 12

Since this version is older, finding an official download depends on how you acquired the software: Download !link! And Install Nuance Paperport 12

Conclusion

While Nuance PaperPort 12 is officially obsolete, it remains a robust document manager for users who value its straightforward, folder-based visual interface. By following this guide – from preparing your system and finding legitimate downloads to applying compatibility fixes – you can breathe new life into this classic software.

Remember: always use a valid license, run the installer as an administrator in Windows 7 compatibility mode, and be prepared to manually repair a few registry entries or DLL files. With patience, PaperPort 12 will serve you for years to come.

Have a tip or a unique issue not covered here? Let us know in the comments below, and we will help you troubleshoot.

Disclaimer: This article is for educational purposes. The author does not condone software piracy. Always obtain Nuance PaperPort 12 through legitimate channels.

System Requirements:

Before you begin, ensure that your computer meets the system requirements for Nuance PaperPort 12:

  • Operating System: Windows 10 (32-bit or 64-bit), Windows 8.1 (32-bit or 64-bit), Windows 7 (32-bit or 64-bit) SP1
  • Processor: 2 GHz or faster processor
  • RAM: 2 GB or more
  • Hard Disk Space: 2.5 GB or more
  • Display: 1024 x 768 or higher resolution

Download and Installation Steps:

  1. Go to the Nuance Website: Open a web browser and navigate to the Nuance website (www.nuance.com).
  2. Search for PaperPort 12: Click on the "Support" or "Downloads" section and search for "PaperPort 12".
  3. Select the Correct Version: Choose the correct version of PaperPort 12 that matches your system architecture (32-bit or 64-bit).
  4. Download the Installer: Click on the download link to start downloading the PaperPort 12 installer ( PaperPort12.exe or PaperPort12_x64.exe).
  5. Run the Installer: Once the download is complete, run the installer and follow the prompts to begin the installation process.
  6. Accept the License Agreement: Read and accept the license agreement.
  7. Choose the Installation Type: Choose the installation type: "Typical" or "Custom". If you choose "Custom", select the components you want to install.
  8. Select the Installation Location: Choose the location where you want to install PaperPort 12.
  9. Install: Click "Install" to begin the installation process.
  10. Activation: After installation, you will be prompted to activate the software. Enter your serial number or activate online.

Alternative Download Links:

If you're having trouble finding the download link on the Nuance website, you can try the following:

  • Nuance FTP Site: You can also download PaperPort 12 from the Nuance FTP site: ftp.nuance.com
  • Software Distribution Sites: You can also search for PaperPort 12 on software distribution sites like CNET Download or FileHippo.

Tips and Reminders:

  • Make sure to download the correct version of PaperPort 12 that matches your system architecture.
  • Ensure that your computer meets the system requirements for PaperPort 12.
  • If you're upgrading from an earlier version of PaperPort, it's recommended to uninstall the previous version before installing PaperPort 12.

To download and install Nuance PaperPort 12 , follow the steps below based on whether you are using a bundled version from a hardware manufacturer (like Brother) or the standalone software from Nuance. Method 1: Downloading via Brother Support (Bundled Version)

If you received PaperPort 12 as part of a Brother machine purchase, you can use their official tools to download it. Brother USA Preparation

: Ensure your Brother machine's drivers are already installed on your computer. Download the Tool : Go to the Brother Support Website and search for your specific model. Find the Downloader : Download the PaperPort Install Tool (often named PP12Downloader.exe Run the Installer Double-click the downloaded file and click if a security warning appears. to extract the program. Installation Review and the License Agreement. Follow the on-screen prompts until you see the Brother USA Method 2: Direct Download from Nuance (Standalone Version)

For users who purchased the standalone retail version, Nuance (now part of Kofax/Tungsten Automation) provides direct links for version 12.1. Experts Exchange Standard Version PaperPort 12.1 Standard Professional Version PaperPort 12.1 Professional

Nuance PaperPort 12 is a classic document management solution that remains a staple for users needing to organize, scan, and share documents efficiently. While newer versions like PaperPort 14.7 are currently marketed, many users still rely on version 12 for its specific feature set and compatibility with legacy hardware.

This guide provides a comprehensive walkthrough for downloading and installing PaperPort 12 on your system. System Requirements for PaperPort 12

Before beginning the installation, ensure your computer meets the minimum technical specifications to avoid software crashes or performance lags.

Operating System: Windows XP (SP3 or higher), Windows Vista, or Windows 7. (Note: For Windows 10 or 11, you may need to run the installer in Compatibility Mode).

Processor: Intel Pentium 4 or equivalent higher-performance processor. Memory (RAM): Minimum 512 MB (1 GB recommended).

Hard Disk Space: 500 MB for application files plus additional space for Microsoft .NET Framework if not already installed. Web Browser: Internet Explorer 7 or above. Step 1: Secure the PaperPort 12 Installer

Because PaperPort 12 is an older release, finding a legitimate download link requires caution. Nuance (now part of Kofax/Tungsten Automation) primarily supports the latest versions.

Check Your Original Purchase: If you bought a digital copy, log into the web store where you made the purchase (such as the Nuance/Kofax portal) and look for your order history to find the download link.

Physical Media: If you have the original CD-ROM, insert it into your drive. If your modern laptop lacks a disc drive, you can copy the contents of the CD to a USB drive using another computer.

Scanner Bundles: PaperPort 12 was often bundled with Brother or Visioneer scanners. Check the support website of your scanner manufacturer; they often provide "legacy software" downloads for registered hardware owners. Step 2: Preparing for Installation

To ensure a smooth setup, perform these quick preparatory steps:

Disable Antivirus: Temporarily disable your real-time antivirus scanning, as it can sometimes flag the installer’s registry changes as suspicious.

Administrative Rights: Ensure you are logged into an account with Administrator privileges.

Close Background Apps: Exit all open programs, especially those that interact with your scanner or PDF files. Step 3: The Installation Process

Run the Setup File: Locate the setup.exe file from your download folder or disc and double-click it.

Choose Language: Select your preferred language from the dropdown menu and click "OK."

Enter Serial Number: You will be prompted for your 18-digit serial number. This is usually found on the CD sleeve or in your purchase confirmation email.

Accept License Agreement: Read through the End User License Agreement (EULA) and select "I accept." Select Installation Type:

Typical: Installs the most common features (recommended for most users).

Custom: Allows you to choose specific components, such as the PaperPort Image Retriever or PDF Viewer.

Wait for Completion: The installer will copy files and register components. This may take 5 to 10 minutes depending on your hardware. Step 4: Post-Installation and Activation

Once the progress bar reaches 100%, click "Finish." You will likely be prompted to restart your computer. Upon the first launch:

Activation: The software will attempt to activate online using your serial number. Ensure you have an active internet connection.

Scanner Setup: Use the "Scanner Setup Wizard" within PaperPort to link your hardware. This ensures the software can communicate with your device's TWAIN or WIA drivers. Troubleshooting Common Issues

"Operating System Not Supported": If you are on Windows 10/11, right-click the setup.exe, go to Properties > Compatibility, and select "Run this program in compatibility mode for Windows 7."

Missing .NET Framework: PaperPort 12 requires older versions of .NET. If prompted, allow Windows to download and install the required legacy features.

Print to PaperPort Error: If the "PaperPort Image Printer" doesn't appear, you may need to repair the installation via the Control Panel to reinstall the virtual printer driver.

To download and install Nuance PaperPort 12 , typically bundled with devices or WordPerfect Office , follow these steps based on your current setup. Option 1: Downloading via Brother Support (Recommended) If you own a Brother device, you can use the PaperPort Install Tool to download version 12 directly from their website. Brother USA Verify Drivers

: Ensure your Brother machine's driver is already installed on your computer. Visit Support : Go to the Brother Support Website and search for your product model (e.g., MFC-L3770CDW). Download Tool : Locate and download the PaperPort Install Tool (often named PP12Downloader Run Installer Log in as an Administrator Double-click the downloaded file and click if prompted by security warnings. Accept the License Agreement and follow the prompts until the installation is complete. Brother USA Option 2: Installing from Original CD-ROM

If you have the physical media that came with your printer or scanner: Standard Install : Insert the CD and select Install MFL-Pro Suite from the main menu. Manual Install : If the main menu fails, navigate to the folder on the CD, open the subfolder, and double-click Missing Printer Component

: If the "PaperPort Image Printer" is missing, you may need to manually run the installers in the folders on the CD. Brother USA Key Features After Installation Download and install PaperPort 12 - Brother USA

You must be logged onto your computer as the administrator. can download the PaperPort 12 software. https://support.brother.com. Brother USA How to install PaperPort 12 SE - Brother USA

Nuance PaperPort 12 remains a foundational tool for digital document management, bridging the gap between physical paperwork and organized digital filing. While considered an "End-of-Life" (EOL) product by the developer, it is still widely utilized, particularly by users of Brother multi-function devices. Successful deployment requires a clear understanding of acquisition methods and a structured installation process. Acquisition and System Requirements

Before initiating the installation, users must ensure their hardware meets the minimum criteria for PaperPort 12.

System Compatibility: Originally designed for Windows XP (SP3), Vista (SP2), and Windows 7, the software requires at least an Intel Pentium processor and 512 MB of RAM (1 GB recommended).

Storage: A minimum of 500 MB of free hard disk space is necessary for application files, with additional temporary space for the installation process. Obtaining the Software:

Direct Download: Official direct download links for the Standard and Professional versions (v12.1) are available through Nuance Support.

Brother Support: Many users obtain PaperPort as part of a hardware bundle. The Brother Support Site provides a specific "PaperPort Install Tool" for users who have already installed their printer's drivers. Installation Procedures

The installation path varies slightly depending on whether the user is utilizing digital downloads or original physical media. Installing via Digital Download

Administrative Rights: Log in as a computer administrator to ensure the installer has the necessary permissions.

Driver Verification: For Brother hardware users, ensure the machine's software and drivers are installed first.

Execution: Launch the downloaded PP12Downloader.exe or PP12Installer.exe. This will extract the necessary program files.

License Agreement: Accept the End User License Agreement (EULA) when prompted to proceed with the setup.

Completion: Once the progress bar finishes, click "Finish." The software is now ready for initial configuration. Installing from CD/DVD-ROM

For those with physical media, the process is largely automated: How Do I Install PaperPort 12 SE? - Brother Canada

Downloading and Installing Nuance PaperPort 12: A Step-by-Step Guide

Nuance PaperPort 12 is a popular document management software that helps users scan, organize, and share documents efficiently. If you're looking to download and install Nuance PaperPort 12, this guide is here to walk you through the process.

System Requirements

Before you begin, ensure your computer meets the minimum system requirements for Nuance PaperPort 12:

  • Operating System: Windows 10 (32-bit or 64-bit), Windows 8.1 (32-bit or 64-bit), or Windows 7 (32-bit or 64-bit)
  • Processor: 2 GHz processor or faster
  • Memory: 2 GB RAM or more
  • Hard Disk Space: 2.5 GB of free disk space
  • Display: 1024 x 768 resolution or higher

Downloading Nuance PaperPort 12

  1. Visit the Nuance Website: Go to the Nuance website (www.nuance.com) and navigate to the Support or Downloads section.
  2. Search for PaperPort 12: Type "PaperPort 12" in the search bar and select the software from the search results.
  3. Select Your Language and Version: Choose your preferred language and select the version of PaperPort 12 you want to download (e.g., PaperPort 12.1).
  4. Download the Installer: Click on the download link to save the installer to your computer. The file size is approximately 540 MB.

Installing Nuance PaperPort 12

  1. Run the Installer: Once the download is complete, run the installer (e.g., PaperPort_12.1.0.6096_Setup.exe).
  2. Welcome Screen: The installation wizard will launch. Click Next to begin.
  3. License Agreement: Read the license agreement and select I accept the terms of the License Agreement. Click Next.
  4. Choose Installation Location: Choose the installation location and click Next.
  5. Select Components: Select the components you want to install, such as the PaperPort application, Nuance Power PDF, and PDF printer. Click Next.
  6. Install: The installation process will begin. This may take several minutes to complete.
  7. Activation: After installation, you will be prompted to activate the software. Follow the on-screen instructions to activate PaperPort 12.

Activating Nuance PaperPort 12

  1. Launch PaperPort 12: Once installed, launch PaperPort 12 from the Start menu (Windows) or Applications folder (Mac).
  2. Activation Wizard: The Activation Wizard will appear. Select Activate Online or Activate by Phone.
  3. Enter Serial Number: Enter your serial number, which can be found on the Nuance website or on the software packaging.
  4. Complete Activation: Follow the on-screen instructions to complete the activation process.

Troubleshooting Tips

  • Ensure your computer meets the minimum system requirements.
  • Disable any antivirus software that may interfere with the installation process.
  • If you encounter issues during installation, try running the installer as an administrator.

Step 7: Complete the Wizard

Click Finish.

Step 1 — Obtain a legitimate installer

  1. If you already purchased PaperPort 12, find the original installation media or official download link provided by the vendor.
  2. If the vendor no longer provides downloads for PaperPort 12, consider:
    • Contacting Nuance/Dell support for legacy download options or upgrade paths.
    • Purchasing or downloading a currently supported document-management product instead.
  3. Avoid downloading executables from untrusted third-party sites — they may contain malware.

The Installer File: What to Look For

The official installer filename is typically:

  • PaperPort12_Setup.exe (approx. 380 MB)
  • Or PP12_Pro_Setup.exe for the Professional edition.

Check the file’s digital signature: Right-click the .exe > Properties > Digital Signatures. It should show “Nuance Communications, Inc.”

Step 3 — Run the installer

  1. If you have a setup CD: insert it and run the setup.exe from the disc.
  2. If you have a downloaded installer (e.g., Setup.exe or PaperPort12.exe):
    • Right-click the installer and choose “Run as administrator.”
  3. Follow on-screen prompts:
    • Accept license agreement.
    • Enter your product key/serial when prompted.
    • Choose Typical or Custom installation; Custom lets you pick install folder and optional components (OCR, Twain/ISIS drivers).

Pre-Installation Checklist

  1. Uninstall older versions of PaperPort (e.g., 11, 10) via Control Panel > Programs and Features.
  2. Disable antivirus temporarily – Some antivirus programs falsely flag PaperPort 12’s OCR drivers as “legacy threats.”
  3. Run Windows Update – Ensure all C++ Redistributables (2005, 2008, 2010) are installed, as PaperPort 12 depends on them.

Critical Note for 64-bit Windows: PaperPort 12 installs primarily in C:\Program Files (x86)\Nuance\PaperPort. It works fine on 64-bit systems, but integration with 64-bit versions of Microsoft Office (Outlook, Word) may be limited.

Method A: Use Your Original Installation CD

If you bought PaperPort 12 on a CD-ROM, you are in luck. The physical media contains the full installer. Simply insert the CD. If AutoPlay fails, browse the CD and double-click setup.exe.

Common Errors and Solutions

| Error Message | Cause | Solution | |---------------|-------|----------| | “Side-by-side configuration is incorrect” | Missing Visual C++ 2008 runtime | Download and install vcredist_x86.exe from Microsoft. | | “Failed to register OCX: MSCOMCTL.OCX” | 32-bit OCX control blocked | Run regsvr32 mscomctl.ocx as administrator from C:\Windows\SysWOW64. | | “Cannot start because PDFPro8.dll is missing” | Antivirus quarantined the file | Restore the file from antivirus quarantine and add an exclusion for the PaperPort folder. | | “The feature you are trying to use is on a CD-ROM” | MSI installer corruption | Download the PaperPort12.msi repair package from Kofax. |

Fechar

Portable Download And Install Nuance Paperport 12 Here

Nuance PaperPort 12 is an older version of the document management software that can be downloaded and installed through either the Brother Support

site (if you own a compatible Brother machine) or via official Nuance Support Brother USA Downloading PaperPort 12 For Brother Device Owners

: If your scanner or printer came with PaperPort, you can download the PaperPort Install Tool Brother website

. You will typically need your device's driver already installed to use this tool. Direct Download

: Official links for PaperPort 12.1 Standard and Professional installers are available through archived Nuance Support

pages, though these may require a valid serial number for activation. Nuance Download Center

: Registered users can often retrieve their software from the Nuance Product Download Center Installation Steps Preparation : Log in as an Administrator

and exit all open applications. If you are upgrading from an older version, it is recommended to uninstall previous Nuance PDF-related products first. Run the Installer : Double-click the downloaded file (e.g., PP12Downloader.exe ) to extract the program files. Accept Terms : Follow the prompts until the License Agreement appears; select "I accept" and click Component Installation

: The process typically installs three elements: the PaperPort program, PDF Viewer Plus, and the PaperPort Image Printer. Finish & Activation : Once complete, click

. You may be prompted to fill out a registration form or enter your serial number for activation. Scanner Setup : After installation, run the Scanner Setup Wizard

found in the Windows Start menu to optimize your scanner for the software. Brother USA Minimum System Requirements

To ensure PaperPort 12 runs correctly, your PC should meet these standards:

Install PaperPort™ 12SE / 14SE (Windows) - Brother Support

  1. Official source (if still available)

    • Go to the official Nuance (now part of Kofax) website:
      https://www.kofax.com/
    • Search for "PaperPort 12" in their support or legacy products section.
    • Note: PaperPort 12 is a very old version (released around 2008–2010). Nuance/Kofax no longer supports it, and it may not work on modern Windows (10/11).

  2. Alternative legitimate options

    • Check if you have the original installation CD or digital purchase receipt.
    • If you purchased it before, contact Kofax support for a download link.
    • Upgrade to a newer version (PaperPort 14 or Power PDF) if you need ongoing support.

  3. Installing (if you have the installer)

    • Run Setup.exe as Administrator.
    • Follow on-screen prompts.
    • Enter your valid license key when asked.
    • After installation, restart your PC.

  4. Important warnings

    • Do not download PaperPort 12 from third-party “free download” sites — they often bundle malware.
    • PaperPort 12 is not compatible with Windows 10/11 (may crash or have scanning issues).
    • Use a virtual machine with Windows XP/7 if you must run it.

If you need a document management tool for modern Windows, consider PaperPort 14 (if still sold), Nitro PDF Pro, or Adobe Acrobat Pro instead.

Nuance PaperPort 12 (now owned by Kofax) is a legacy document management tool primarily used to scan, organize, and search for documents on a PC. It is frequently bundled with hardware such as Brother scanners or printers. Download and Installation

Because version 12 is an older release, how you install it depends on whether you own a standalone retail version or received it with a Brother device. If you own a Brother device:

Download the Tool: Visit the Brother Support Website and search for your specific model.

PaperPort Install Tool: Look for the "PaperPort Install Tool" (sometimes named PP12Downloader) in the downloads section for your OS.

Run and Extract: Double-click the downloaded file to extract the PaperPort 12 program.

License Agreement: Accept the terms and follow the onscreen prompts until finished.

Note: Your Brother machine's driver must usually be installed first for this tool to work. If you have the Original Disc:

Insert the CD: If the menu doesn't auto-run, open File Explorer and navigate to the CD drive.

Run Setup: Open the PaperPort folder and double-click setup.exe.

Complete Install: Select your language and choose the "Complete" installation type. Nuance/Kofax Direct Links:

Install PaperPort™ 12SE / 14SE onto Windows 10. - Brother support

To download and install Nuance PaperPort 12 , you can typically obtain the software through an official Nuance/Kofax link or as bundled software with compatible Brother hardware. Download Sources

Official Nuance Support: Direct download links for the standard and professional versions are available through Nuance Support.

Brother Support: If you own a Brother device, you can download the PaperPort Install Tool from the Brother Support Website. This requires your Brother machine's driver to be pre-installed on your computer. System Requirements

Before starting, ensure your PC meets the following minimum specifications: download and install nuance paperport 12

OS: Windows 7, Windows Vista (SP2+), or Windows XP (SP3). Note: Some installers provide workarounds for Windows 10. Processor: Intel Pentium or equivalent. RAM: 512 MB minimum (1 GB recommended).

Hard Drive: 500 MB free space for application files plus 20 MB for installation. Browser: Internet Explorer 6.0 or higher. Installation Steps

Administrator Access: Log in to your computer with administrator rights.

Close Background Apps: Disable anti-virus or firewall software temporarily to prevent installation conflicts. Run Installer:

From Download: Double-click the downloaded file (e.g., PP12Downloader.exe).

From CD/DVD: Insert the disc and run autorun.exe or start.exe.

License Agreement: Accept the terms and follow the on-screen prompts to choose your installation language and folder location.

Finish: Once complete, click Finish. You may need to restart your computer to finalize the installation.

Activation: A web connection is required for product registration and activation. Post-Installation

Scanner Setup: Run the Scanner Setup Wizard (found in the PaperPort Start menu group) to optimize your hardware for use with the software.

Grayed-out Scan Button: If the "Scan" button is inaccessible on Windows 10, download and run the Scanner Connection Tool patch from Kofax.

The Digital Archaeologist’s Challenge: A Technical Examination of Downloading and Installing Nuance PaperPort 12

In the rapidly evolving landscape of software technology, few applications demonstrate the tension between enduring utility and technological obsolescence quite like document management systems. Nuance PaperPort 12, released in the early 2010s, represents a specific era of desktop organization—an era before ubiquitous cloud storage and AI-driven indexing. For users who still rely on legacy scanners, proprietary scanned document formats (.MAX), or complex folder hierarchies, PaperPort 12 remains a vital, if archaic, tool. However, the process of downloading and installing this software today is not a simple transaction but a deliberate exercise in digital archaeology, fraught with compatibility issues, security considerations, and the fundamental challenge of sourcing legitimate software for a discontinued product.

The first and most critical phase of the operation is sourcing the installer. Nuance Communications, which sold its Document Imaging division to Kofax in 2019, no longer hosts PaperPort 12 on its official consumer site. Consequently, a prospective user must navigate a treacherous landscape of third-party archives. Reputable sources such as CNET’s Download.com or the Internet Archive’s software library offer potential solutions, but they require rigorous scrutiny. The primary risk here is not malware in the executable file itself, but bundled adware or outdated digital certificates that trigger modern antivirus defenses. A prudent user must verify the SHA-256 hash of the downloaded file against known community-sourced values and ensure the file name adheres to the standard pattern (e.g., PaperPort12.exe or a similar variant). Downloading from unverified torrent sites or “crack” repositories is inadvisable, as these often contain modified binaries that compromise system integrity.

Once a legitimate installer is acquired, the installation process reveals the software’s age. PaperPort 12 was optimized for Windows 7 and early Windows 8. Attempting a standard installation on Windows 10 or Windows 11 (the dominant operating systems as of the mid-2020s) will typically result in immediate compatibility warnings. The solution lies in exploiting Windows’ backward compatibility features. Before launching the installer, the user must right-click the executable, select ‘Properties,’ navigate to the ‘Compatibility’ tab, and select “Run this program in compatibility mode for: Windows 7” or “Windows Vista (Service Pack 2).” Furthermore, the installer should be run “As an administrator” to ensure it can write necessary keys to the protected HKEY_LOCAL_MACHINE registry hive. Failure to do so often results in an installation that completes without errors but fails to launch due to permission-denied errors during DLL registration.

The most nuanced challenge during installation is the software’s dependency on legacy system components. PaperPort 12 relies on specific versions of Microsoft Visual C++ Redistributables and the .NET Framework 3.5 (which includes 2.0 and 3.0). On modern Windows 10/11 installations, .NET Framework 3.5 is not enabled by default. The user must first navigate to ‘Windows Features’ (via Control Panel) and manually activate it, allowing Windows Update to download the necessary files. If this step is skipped, the PaperPort installer may hang indefinitely or crash with a cryptic “Side-by-side configuration is incorrect” error. Additionally, the software’s core scanning engine assumes the presence of a Twain driver interface that has been deprecated in favor of Windows Image Acquisition (WIA). Post-installation, users often need to install updated Twain drivers directly from their scanner manufacturer’s website, as PaperPort 12 cannot natively communicate with modern WIA-only scanners.

Finally, the post-installation configuration demands a strategic approach to folder redirection and security. By default, PaperPort 12 attempts to create a folder structure directly under C:\. On modern systems with User Account Control (UAC) enabled, writing to the root directory is heavily restricted. The best practice is to install PaperPort to a custom location outside of C:\Program Files (x86) (e.g., C:\PaperPort12) and to configure its data directory to a user-writable location, such as the Documents library. This prevents the software from failing silently when attempting to save a scanned document. Moreover, the user should immediately disable any automatic update checks within the software’s preferences, as these checks point to long-defunct Nuance servers, causing application lag and phantom error messages.

In conclusion, the task of downloading and installing Nuance PaperPort 12 in a contemporary computing environment is a deliberate, multi-stage process that transcends simple user-level software installation. It requires a blend of forensic sourcing, system-level compatibility tweaks, manual enabling of deprecated frameworks, and strategic permission management. For the average user, this complexity makes a compelling case for migrating to modern document management solutions. However, for the dedicated professional who relies on PaperPort’s unique .MAX format or an unsupported legacy scanner, mastering this installation process is not merely a technical chore—it is the key to preserving a functional, highly specific workflow that modern software has left behind. As such, the act of installing PaperPort 12 serves as a case study in the broader digital challenge of maintaining legacy productivity in an era of relentless forward momentum.

Nuance PaperPort 12 is a powerful document management tool that bridges the gap between paper and digital files, making it a favorite for home and small office users. While Nuance considers PaperPort 12 an End-of-Life (EOL) product, many users still rely on its robust scanning and PDF organization features.

To successfully download and install Nuance PaperPort 12, follow this guide covering system requirements, installation methods, and troubleshooting. 1. Pre-Installation: System Requirements

Before starting, ensure your PC meets these minimum specifications to avoid installation failures:

Operating System: Windows 7, Windows Vista (SP2), or Windows XP (SP3). Some versions are compatible with Windows 10 through specific patches. Processor: Intel Pentium or newer. Memory: 512 MB RAM (1 GB recommended).

Hard Disk Space: 500 MB for application files plus 20 MB during installation.

Additional: Internet access for product activation and registration. 2. How to Download Nuance PaperPort 12

Since this version is older, finding an official download depends on how you acquired the software: Download !link! And Install Nuance Paperport 12

Conclusion

While Nuance PaperPort 12 is officially obsolete, it remains a robust document manager for users who value its straightforward, folder-based visual interface. By following this guide – from preparing your system and finding legitimate downloads to applying compatibility fixes – you can breathe new life into this classic software.

Remember: always use a valid license, run the installer as an administrator in Windows 7 compatibility mode, and be prepared to manually repair a few registry entries or DLL files. With patience, PaperPort 12 will serve you for years to come.

Have a tip or a unique issue not covered here? Let us know in the comments below, and we will help you troubleshoot.

Disclaimer: This article is for educational purposes. The author does not condone software piracy. Always obtain Nuance PaperPort 12 through legitimate channels.

System Requirements:

Before you begin, ensure that your computer meets the system requirements for Nuance PaperPort 12:

Download and Installation Steps:

  1. Go to the Nuance Website: Open a web browser and navigate to the Nuance website (www.nuance.com).
  2. Search for PaperPort 12: Click on the "Support" or "Downloads" section and search for "PaperPort 12".
  3. Select the Correct Version: Choose the correct version of PaperPort 12 that matches your system architecture (32-bit or 64-bit).
  4. Download the Installer: Click on the download link to start downloading the PaperPort 12 installer ( PaperPort12.exe or PaperPort12_x64.exe).
  5. Run the Installer: Once the download is complete, run the installer and follow the prompts to begin the installation process.
  6. Accept the License Agreement: Read and accept the license agreement.
  7. Choose the Installation Type: Choose the installation type: "Typical" or "Custom". If you choose "Custom", select the components you want to install.
  8. Select the Installation Location: Choose the location where you want to install PaperPort 12.
  9. Install: Click "Install" to begin the installation process.
  10. Activation: After installation, you will be prompted to activate the software. Enter your serial number or activate online.

Alternative Download Links:

If you're having trouble finding the download link on the Nuance website, you can try the following:

Tips and Reminders:

To download and install Nuance PaperPort 12 , follow the steps below based on whether you are using a bundled version from a hardware manufacturer (like Brother) or the standalone software from Nuance. Method 1: Downloading via Brother Support (Bundled Version)

If you received PaperPort 12 as part of a Brother machine purchase, you can use their official tools to download it. Brother USA Preparation

: Ensure your Brother machine's drivers are already installed on your computer. Download the Tool : Go to the Brother Support Website and search for your specific model. Find the Downloader : Download the PaperPort Install Tool (often named PP12Downloader.exe Run the Installer Double-click the downloaded file and click if a security warning appears. to extract the program. Installation Review and the License Agreement. Follow the on-screen prompts until you see the Brother USA Method 2: Direct Download from Nuance (Standalone Version)

For users who purchased the standalone retail version, Nuance (now part of Kofax/Tungsten Automation) provides direct links for version 12.1. Experts Exchange Standard Version PaperPort 12.1 Standard Professional Version PaperPort 12.1 Professional

Nuance PaperPort 12 is a classic document management solution that remains a staple for users needing to organize, scan, and share documents efficiently. While newer versions like PaperPort 14.7 are currently marketed, many users still rely on version 12 for its specific feature set and compatibility with legacy hardware.

This guide provides a comprehensive walkthrough for downloading and installing PaperPort 12 on your system. System Requirements for PaperPort 12

Before beginning the installation, ensure your computer meets the minimum technical specifications to avoid software crashes or performance lags.

Operating System: Windows XP (SP3 or higher), Windows Vista, or Windows 7. (Note: For Windows 10 or 11, you may need to run the installer in Compatibility Mode).

Processor: Intel Pentium 4 or equivalent higher-performance processor. Memory (RAM): Minimum 512 MB (1 GB recommended).

Hard Disk Space: 500 MB for application files plus additional space for Microsoft .NET Framework if not already installed. Web Browser: Internet Explorer 7 or above. Step 1: Secure the PaperPort 12 Installer

Because PaperPort 12 is an older release, finding a legitimate download link requires caution. Nuance (now part of Kofax/Tungsten Automation) primarily supports the latest versions.

Check Your Original Purchase: If you bought a digital copy, log into the web store where you made the purchase (such as the Nuance/Kofax portal) and look for your order history to find the download link.

Physical Media: If you have the original CD-ROM, insert it into your drive. If your modern laptop lacks a disc drive, you can copy the contents of the CD to a USB drive using another computer.

Scanner Bundles: PaperPort 12 was often bundled with Brother or Visioneer scanners. Check the support website of your scanner manufacturer; they often provide "legacy software" downloads for registered hardware owners. Step 2: Preparing for Installation

To ensure a smooth setup, perform these quick preparatory steps:

Disable Antivirus: Temporarily disable your real-time antivirus scanning, as it can sometimes flag the installer’s registry changes as suspicious.

Administrative Rights: Ensure you are logged into an account with Administrator privileges.

Close Background Apps: Exit all open programs, especially those that interact with your scanner or PDF files. Step 3: The Installation Process

Run the Setup File: Locate the setup.exe file from your download folder or disc and double-click it.

Choose Language: Select your preferred language from the dropdown menu and click "OK."

Enter Serial Number: You will be prompted for your 18-digit serial number. This is usually found on the CD sleeve or in your purchase confirmation email.

Accept License Agreement: Read through the End User License Agreement (EULA) and select "I accept." Select Installation Type:

Typical: Installs the most common features (recommended for most users).

Custom: Allows you to choose specific components, such as the PaperPort Image Retriever or PDF Viewer.

Wait for Completion: The installer will copy files and register components. This may take 5 to 10 minutes depending on your hardware. Step 4: Post-Installation and Activation

Once the progress bar reaches 100%, click "Finish." You will likely be prompted to restart your computer. Upon the first launch:

Activation: The software will attempt to activate online using your serial number. Ensure you have an active internet connection.

Scanner Setup: Use the "Scanner Setup Wizard" within PaperPort to link your hardware. This ensures the software can communicate with your device's TWAIN or WIA drivers. Troubleshooting Common Issues

"Operating System Not Supported": If you are on Windows 10/11, right-click the setup.exe, go to Properties > Compatibility, and select "Run this program in compatibility mode for Windows 7." Nuance PaperPort 12 is an older version of

Missing .NET Framework: PaperPort 12 requires older versions of .NET. If prompted, allow Windows to download and install the required legacy features.

Print to PaperPort Error: If the "PaperPort Image Printer" doesn't appear, you may need to repair the installation via the Control Panel to reinstall the virtual printer driver.

To download and install Nuance PaperPort 12 , typically bundled with devices or WordPerfect Office , follow these steps based on your current setup. Option 1: Downloading via Brother Support (Recommended) If you own a Brother device, you can use the PaperPort Install Tool to download version 12 directly from their website. Brother USA Verify Drivers

: Ensure your Brother machine's driver is already installed on your computer. Visit Support : Go to the Brother Support Website and search for your product model (e.g., MFC-L3770CDW). Download Tool : Locate and download the PaperPort Install Tool (often named PP12Downloader Run Installer Log in as an Administrator Double-click the downloaded file and click if prompted by security warnings. Accept the License Agreement and follow the prompts until the installation is complete. Brother USA Option 2: Installing from Original CD-ROM

If you have the physical media that came with your printer or scanner: Standard Install : Insert the CD and select Install MFL-Pro Suite from the main menu. Manual Install : If the main menu fails, navigate to the folder on the CD, open the subfolder, and double-click Missing Printer Component

: If the "PaperPort Image Printer" is missing, you may need to manually run the installers in the folders on the CD. Brother USA Key Features After Installation Download and install PaperPort 12 - Brother USA

You must be logged onto your computer as the administrator. can download the PaperPort 12 software. https://support.brother.com. Brother USA How to install PaperPort 12 SE - Brother USA

Nuance PaperPort 12 remains a foundational tool for digital document management, bridging the gap between physical paperwork and organized digital filing. While considered an "End-of-Life" (EOL) product by the developer, it is still widely utilized, particularly by users of Brother multi-function devices. Successful deployment requires a clear understanding of acquisition methods and a structured installation process. Acquisition and System Requirements

Before initiating the installation, users must ensure their hardware meets the minimum criteria for PaperPort 12.

System Compatibility: Originally designed for Windows XP (SP3), Vista (SP2), and Windows 7, the software requires at least an Intel Pentium processor and 512 MB of RAM (1 GB recommended).

Storage: A minimum of 500 MB of free hard disk space is necessary for application files, with additional temporary space for the installation process. Obtaining the Software:

Direct Download: Official direct download links for the Standard and Professional versions (v12.1) are available through Nuance Support.

Brother Support: Many users obtain PaperPort as part of a hardware bundle. The Brother Support Site provides a specific "PaperPort Install Tool" for users who have already installed their printer's drivers. Installation Procedures

The installation path varies slightly depending on whether the user is utilizing digital downloads or original physical media. Installing via Digital Download

Administrative Rights: Log in as a computer administrator to ensure the installer has the necessary permissions.

Driver Verification: For Brother hardware users, ensure the machine's software and drivers are installed first.

Execution: Launch the downloaded PP12Downloader.exe or PP12Installer.exe. This will extract the necessary program files.

License Agreement: Accept the End User License Agreement (EULA) when prompted to proceed with the setup.

Completion: Once the progress bar finishes, click "Finish." The software is now ready for initial configuration. Installing from CD/DVD-ROM

For those with physical media, the process is largely automated: How Do I Install PaperPort 12 SE? - Brother Canada

Downloading and Installing Nuance PaperPort 12: A Step-by-Step Guide

Nuance PaperPort 12 is a popular document management software that helps users scan, organize, and share documents efficiently. If you're looking to download and install Nuance PaperPort 12, this guide is here to walk you through the process.

System Requirements

Before you begin, ensure your computer meets the minimum system requirements for Nuance PaperPort 12:

Downloading Nuance PaperPort 12

  1. Visit the Nuance Website: Go to the Nuance website (www.nuance.com) and navigate to the Support or Downloads section.
  2. Search for PaperPort 12: Type "PaperPort 12" in the search bar and select the software from the search results.
  3. Select Your Language and Version: Choose your preferred language and select the version of PaperPort 12 you want to download (e.g., PaperPort 12.1).
  4. Download the Installer: Click on the download link to save the installer to your computer. The file size is approximately 540 MB.

Installing Nuance PaperPort 12

  1. Run the Installer: Once the download is complete, run the installer (e.g., PaperPort_12.1.0.6096_Setup.exe).
  2. Welcome Screen: The installation wizard will launch. Click Next to begin.
  3. License Agreement: Read the license agreement and select I accept the terms of the License Agreement. Click Next.
  4. Choose Installation Location: Choose the installation location and click Next.
  5. Select Components: Select the components you want to install, such as the PaperPort application, Nuance Power PDF, and PDF printer. Click Next.
  6. Install: The installation process will begin. This may take several minutes to complete.
  7. Activation: After installation, you will be prompted to activate the software. Follow the on-screen instructions to activate PaperPort 12.

Activating Nuance PaperPort 12

  1. Launch PaperPort 12: Once installed, launch PaperPort 12 from the Start menu (Windows) or Applications folder (Mac).
  2. Activation Wizard: The Activation Wizard will appear. Select Activate Online or Activate by Phone.
  3. Enter Serial Number: Enter your serial number, which can be found on the Nuance website or on the software packaging.
  4. Complete Activation: Follow the on-screen instructions to complete the activation process.

Troubleshooting Tips

Step 7: Complete the Wizard

Click Finish.

Step 1 — Obtain a legitimate installer

  1. If you already purchased PaperPort 12, find the original installation media or official download link provided by the vendor.
  2. If the vendor no longer provides downloads for PaperPort 12, consider:
    • Contacting Nuance/Dell support for legacy download options or upgrade paths.
    • Purchasing or downloading a currently supported document-management product instead.
  3. Avoid downloading executables from untrusted third-party sites — they may contain malware.

The Installer File: What to Look For

The official installer filename is typically:

Check the file’s digital signature: Right-click the .exe > Properties > Digital Signatures. It should show “Nuance Communications, Inc.”

Step 3 — Run the installer

  1. If you have a setup CD: insert it and run the setup.exe from the disc.
  2. If you have a downloaded installer (e.g., Setup.exe or PaperPort12.exe):
    • Right-click the installer and choose “Run as administrator.”
  3. Follow on-screen prompts:
    • Accept license agreement.
    • Enter your product key/serial when prompted.
    • Choose Typical or Custom installation; Custom lets you pick install folder and optional components (OCR, Twain/ISIS drivers).

Pre-Installation Checklist

  1. Uninstall older versions of PaperPort (e.g., 11, 10) via Control Panel > Programs and Features.
  2. Disable antivirus temporarily – Some antivirus programs falsely flag PaperPort 12’s OCR drivers as “legacy threats.”
  3. Run Windows Update – Ensure all C++ Redistributables (2005, 2008, 2010) are installed, as PaperPort 12 depends on them.

Critical Note for 64-bit Windows: PaperPort 12 installs primarily in C:\Program Files (x86)\Nuance\PaperPort. It works fine on 64-bit systems, but integration with 64-bit versions of Microsoft Office (Outlook, Word) may be limited. Official source (if still available)

Method A: Use Your Original Installation CD

If you bought PaperPort 12 on a CD-ROM, you are in luck. The physical media contains the full installer. Simply insert the CD. If AutoPlay fails, browse the CD and double-click setup.exe.

Common Errors and Solutions

| Error Message | Cause | Solution | |---------------|-------|----------| | “Side-by-side configuration is incorrect” | Missing Visual C++ 2008 runtime | Download and install vcredist_x86.exe from Microsoft. | | “Failed to register OCX: MSCOMCTL.OCX” | 32-bit OCX control blocked | Run regsvr32 mscomctl.ocx as administrator from C:\Windows\SysWOW64. | | “Cannot start because PDFPro8.dll is missing” | Antivirus quarantined the file | Restore the file from antivirus quarantine and add an exclusion for the PaperPort folder. | | “The feature you are trying to use is on a CD-ROM” | MSI installer corruption | Download the PaperPort12.msi repair package from Kofax. |