This guide provides steps to resolve the "No Audio Device Installed" or "No Audio Output Device Found" error in Windows 10/11, specifically often linked to the ESAuDriver Device (common in newer Intel/ACPI-based laptops, such as Exo Smart/DWN14GR3001). 📋 Phase 1: Quick Fixes & System Checks Before reinstalling drivers, try these simple steps:
Restart Your PC: Sometimes Windows just needs to re-detect hardware.
Run the Audio Troubleshooter: Go to Settings > System > Troubleshoot > Other troubleshooters and run the "Playing Audio" tool. Check Windows Audio Services: Press Win + R, type services.msc, and hit Enter. Locate Windows Audio. Right-click and select Restart.
Perform a Power Flush (If it's a laptop): Turn off the laptop, remove the battery (if possible), unplug all cables, hold the power button for 25 seconds, reconnect everything, and turn it back on. 🔧 Phase 2: Device Manager Solutions If the driver is corrupted, you need to re-detect it.
Open Device Manager: Right-click the Start button and select Device Manager. Show Hidden Devices: Click View > Show hidden devices.
Scan for Hardware Changes: Click Action > Scan for hardware changes. Reinstall ESAuDriver/Audio Driver: Expand Sound, video and game controllers. esaudriver device no sound
If you see "ESAuDriver", "ESSX8336", or a Realtek device with a yellow exclamation mark, right-click it and select Uninstall device.
Check the box "Attempt to remove the driver for this device" and click Uninstall.
Restart your computer. Windows will try to reinstall the driver automatically upon reboot.
🌐 Phase 3: Manual Driver Installation (If Auto-Fix Fails)
This is crucial if you recently reinstalled Windows and lost audio (common with TM1/Exo laptops). This guide provides steps to resolve the "No
Identify your Hardware: Use tools like CPU-Z or check your laptop's support page (e.g., searching for " DWN14GR3001 driver" or "EXO Smart sound driver").
Download the Correct Driver: Look for the ESAuDriver, Intel SST Audio, or ESSX8336 driver. Install via INF File:
If the driver is a .inf file, right-click it and select Install.
Alternatively, run the .bat file as administrator (if provided in the driver package).
Note: Some users reported success with extracting the TM1 OM audio drivers, then running the ESB 2.3 folder install.bat as admin. 🔄 Phase 4: Roll Back Windows Update If the sound disappeared after a Windows update: Open Device Manager. Expand Sound, video and game controllers. Right-click your audio device > Properties > Driver tab. Click Roll Back Driver (if available). 🛠️ Summary Check Table No audio icon Check services.msc for "Windows Audio" Yellow mark in Device Manager Uninstall Device > Restart PC Lost audio after Windows 11 update Install Intel ESSX8336 Driver To provide a more tailored fix, could you tell me: Sound → Playback tab → ESAU Properties →
What is the brand and model of your computer (e.g., Exo, HP, Dell)? Did this happen after a Windows update or a reinstallation? Do you see any yellow warning signs in the Device Manager?
Some apps/games freeze sound if the rate is unsupported.
Provide these details for a more specific fix:
winver)If the driver is corrupted, reinstalling it is the most reliable fix.
