Integration Designer (RTI) — Deep Report

Troubleshooting Common Download & Installation Errors

| Error Message | Solution | | :--- | :--- | | "No valid license for Integration Designer" | Your license file must contain integration_capability. Contact RTI support or request an eval license. | | "Designer plugin not found in Eclipse" | Launch RTI Workbench specifically (not vanilla Eclipse). Check <install>/eclipse/plugins for com.rti.designer. | | "Download fails at 99%" | Use a download manager or disable VPN. RTI servers validate geo-location for export compliance. |

1. The RTI Website (Dealer Portal)

The primary host for the integration designer software download is the official RTI website.

Common Download Issues & Fixes

| Issue | Resolution | |--------|-------------| | "Access denied" or 403 error | Your RTI account lacks a valid entitlement. Contact RTI support or request a trial. | | Slow download speed | Use the download manager or try a different mirror. | | Missing license warning after launch | Place your .lic file in <install_dir>/RTI_LICENSE. | | Anti-virus flags the installer | This is rare; verify the checksum and add an exception if safe. |