Selection Software Install - Mycom

Mycom selection software is a specialized tool used by engineers and technicians to configure and select industrial compressors and equipment. Installing this software correctly is essential for accessing accurate performance data and technical specifications for Mayekawa (Mycom) products. This guide provides a detailed walkthrough of the installation process, system requirements, and troubleshooting tips. Prerequisites and System Requirements

Before beginning the installation, ensure your computer meets the necessary specifications to run the software smoothly. Operating System: Windows 10 or 11 (64-bit recommended). Processor: Intel Core i5 or equivalent. RAM: Minimum 8GB. Storage: At least 2GB of free disk space. Frameworks: Microsoft .NET Framework 4.7.2 or higher. Permissions: Administrative rights on the local machine. Step-by-Step Installation Guide 1. Download the Installer

The Mycom selection software is typically distributed through the official Mayekawa regional websites or via direct links provided by Mycom sales representatives. Navigate to the official Mayekawa support portal. Locate the "Downloads" or "Software" section.

Select the latest version of the selection tool (e.g., Mycom Selection Tool).

Save the .zip or .exe file to a dedicated folder on your desktop. 2. Extract and Prepare

If the software arrived in a compressed (.zip) format, you must extract it before running the setup. Right-click the folder and select "Extract All."

Open the extracted folder to find the setup.exe or install.msi file. 3. Run the Setup Wizard mycom selection software install

Right-click the setup.exe file and select "Run as Administrator."

If prompted by Windows User Account Control (UAC), click "Yes." Follow the on-screen prompts in the Installation Wizard. Accept the End User License Agreement (EULA).

Choose your installation directory (the default C:\Program Files\MYCOM is recommended). 4. Database Configuration

Mycom software relies on an extensive database of refrigerants, motor data, and compressor curves.

During installation, you may be asked to install a local database engine (like SQL LocalDB).

Allow the installer to complete this process without interruption. Mycom selection software is a specialized tool used

Once the files are copied, click "Finish" to complete the installation. Activating the Software

Most Mycom selection tools require a license key or a registration file to unlock full functionality.

Launch the software for the first time via the desktop shortcut. A registration window will usually appear. Fill in your professional details (Name, Company, Email).

Send the generated "System ID" to your Mycom representative.

Once you receive the license file (.lic or code), import it into the software to activate the full compressor catalog. Common Installation Issues and Fixes Missing .NET Framework

If the installer fails immediately, you likely need a newer version of the .NET Framework. Download this directly from the Microsoft website and restart the installation. Firewall and Antivirus Interference Step B: Extraction Downloaded packages usually arrive in

Sometimes, aggressive antivirus software flags the database engine as a threat. Temporarily disable your antivirus during the install.

Add the Mycom installation folder to your antivirus "Exclusions" list. Database Connection Error If the software opens but shows no data: Ensure the SQL LocalDB service is running.

Check that you have read/write permissions for the application folder.

💡 Pro Tip: Always check for updates within the software every few months. Mycom frequently updates their compressor curves and adds new low-GWP refrigerant options to ensure your selections remain compliant with modern environmental standards. To help you get the right version,

Step B: Extraction

Downloaded packages usually arrive in a compressed format (ZIP or RAR). Do not run the installer directly from the zip file. Extract the entire folder structure to a local directory (e.g., C:\Mycom_Install) to ensure all dependency files can be located by the setup wizard.

Troubleshooting tips

• Installer fails to connect to DB:
  • Verify DB hostname/port reachable (telnet or Test‑NetConnection).
  • Check DB firewall rules and SQL Server network configuration.
  • Ensure DB user has required permissions.
• Web UI shows blank page or 500 error:
  • Check app service logs (install folder\logs).
  • Confirm application pool identity and file permissions.
  • Inspect reverse proxy or load balancer configuration if present.
• SSL certificate issues:
  • Ensure certificate private key is installed on server and PFX password is correct.
  • Confirm certificate subject/host name matches URL used.
• Permission errors on file writes:
  • Grant service account modify permissions to install and data folders.
• Slow performance:
  • Check DB query plans and index usage.
  • Increase app server resources (CPU/RAM), move DB to dedicated server, or tune connection pooling.

Understanding the Tool

Before diving into the install, it is important to understand what the software does. Mycom Selection Software (often referred to as MCS, or specific variants like Mypro) allows users to:

• Select compressor models based on required operating conditions (pressure, temperature, capacity).
• Calculate performance curves (P-V diagrams).
• Estimate power consumption and utility usage.
• Generate dimensional drawings and data sheets for procurement.

Because this software produces sensitive engineering data, the installation is often more locked down than standard office applications.

Test 2: Tool Library Access

Load a sample tool (e.g., “Hob-Ø80-20deg”).

• Expected: Tool dimensions, offset, and wear limits appear within 2 seconds.
• Failure: “Database connection lost” → Restart SQL Server service.

Common post‑install checks

• Application service is running (Windows Services).
• App server can connect to database (test connection in UI).
• Web UI reachable on configured port and SSL validates.
• Authentication and role assignments work as expected.
• Sample scoring templates load and calculations are correct.