Qmatic Kt 2595 User Manual <UPDATED →>

The Qmatic KT 2595 is a hardware workstation terminal, often referred to as a "Coda" or call button device, used in customer flow management systems like Qmatic Solo or Q-WIN. Key Technical Specifications

Physical Dimensions: Compact design measuring 76 mm (W) x 30 mm (H) x 110 mm (D) with a weight of only 160 g.

Power Requirements: Operates on a 24V power supply with a low consumption rate of approximately 30 mA.

Connectivity: Uses a standard Qmatic system cable with a modular connector (6-pin MOLEX for serial versions).

Operating Environment: Best used within a temperature range of 10–32°C and relative humidity of 15–90%. Operational Features qmatic kt 2595 user manual

Service Management: Supports one or multiple services. Staff can use buttons to call the next customer ("Call Next"), recall the same number, or close a service.

LCD Display: Includes an LCD that can display ticket numbers and time (12-hour or 24-hour clock options). Configurable Settings:

Timeout between keystrokes: Sets the time before the terminal reverts to a default state.

LCD Refresh Time: Customizable interval for updating information on the display. The Qmatic KT 2595 is a hardware workstation

Call Next Delay: Defines a minimum time that must pass between calling two consecutive customers to prevent accidental double-calling.

Customizable Buttons: Buttons (such as P1 and P2) can be locked to specific work profiles or left user-defined to suit different service needs. Installation and Integration

Plug-and-Play: Designed for quick setup—simply plug in the modular cable to start calling customers forward.

System Compatibility: Functions as a workstation terminal within larger architectures like Qmatic Orchestra or as a standalone component in simpler Solo setups. Key Specifications (At a Glance) | Feature |

For more detailed configuration, refer to the KT 2595 Guide on the Qmatic Cloud Support Platform.

Key Specifications (At a Glance)

| Feature | Specification | |---------|----------------| | Display | 15-inch color TFT LCD, resistive touch | | Printer | High-speed thermal ticket printer (80mm paper roll) | | Processor | ARM Cortex-A series or Intel Atom (varies by revision) | | Connectivity | Ethernet (RJ45), Wi-Fi (optional), RS232 | | Power Supply | 12V DC, 5A (external adapter) | | Operating Temperature | 5°C to 40°C (41°F to 104°F) | | Dimensions | 380mm (H) x 280mm (W) x 150mm (D) |

3.6. Technical Specifications (summary)

| Parameter | Value | |-----------|-------| | Display | 15” resistive touch (or similar) | | Printer type | 80mm thermal autoload | | Paper width | 80mm or 58mm (with adapter) | | Operating temp | 5°C to 40°C | | Power supply | 24V DC, external adapter |

The "Call Next" Function

  • Action: Press the 0 key or the Enter key (configuration dependent).
  • Result: The system selects the next waiting ticket according to the queue logic. The ticket number is displayed on the main waiting area display, and the counter display shows the number.

Logging In/Out

Before you can serve customers, you must identify yourself to the system.

  • Action: Typically involves pressing a Function key (often F1 or F2), followed by your Staff ID and PIN.
  • Example:
    1. Press Function.
    2. Type Staff ID.
    3. Press Enter.
    4. Type PIN.
    5. Press Enter.