The SevenRooms API is designed as a RESTful interface using the OpenAPI Specification (OAS 3.0). It allows developers to programmatically manage the guest lifecycle, from booking and waitlists to detailed CRM profiles. 🗝️ Key API Features
Guest CRM & Data Management: Access over 100 unique data points per guest, including order history, dietary preferences, and automated tags like "VIP" or "Steak Lover".
Reservation Lifecycle: Operations for querying availability, booking new reservations, and updating or canceling existing ones in real-time.
Webhook Support: Push notifications for events like Reservation Confirmed or Canceled, often used to trigger external actions like sending digital wallet passes.
POS & Spend Sync: Integration with over 65 POS systems (e.g., Toast, Square) to track itemized spend and visit frequency within guest profiles.
Waitlist Automation: Endpoints for managing digital waitlists and notifying guests when their table is ready. 🛠️ Developer Resources Restaurant API and Integrations - SevenRooms
Integrating the SevenRooms API allows hospitality operators to connect guest data, reservations, and POS systems for a more unified guest experience. While SevenRooms does not host a single "one-click" public sandbox, they provide standard documentation and credentials to partners for building custom integrations. SevenRooms Core Integration Methods Direct API Integration
: Used for custom builds to sync guest profiles, reservation data, and feedback. Unified API Connectors : Third-party services like Unified.to
provide a simplified way to interact with SevenRooms data tables (deals, companies, reservations) without starting from scratch. Webhook Services : You can use middleware like Zapier or Make
to trigger actions based on real-time events, such as when a reservation is confirmed or a guest is seated. Essential Technical Requirements To begin making
requests, you generally need the following credentials from your SevenRooms representative: kleene.ai Documentation Restaurant API and Integrations - SevenRooms
SevenRooms API enables hospitality operators to unify their guest data by connecting the platform to over 100 third-party tools, including point-of-sale (POS) systems, marketing platforms, and website widgets
. As an all-in-one CRM and operations platform, its API is designed to automate guest profiles, manage reservations, and track live spend across venues. SevenRooms Getting Started with the SevenRooms API
Access to the SevenRooms API is generally restricted and requires coordination with their team. Requesting Credentials
: To obtain an API key or Client Secret, existing customers typically need to submit a Partnership Opportunities form or contact their SevenRooms onboarding specialist Authentication : The API uses a combination of a client_secret for authentication. Some integrations also require a venue_group_id default_venue_id
: Developers can use webhooks to receive real-time updates for events such as reservation confirmations, updates, or cancellations. SevenRooms Core API Functionalities
The API provides endpoints for several key hospitality data reports and operational tasks: kleene.ai Documentation Sevenrooms Integration - Peoplevine Resources
Input your client ID, secret ID, default venue ID and the group ID as sent to you by your Sevenrooms rep. help.peoplevinehelp.com Restaurant API and Integrations - SevenRooms
The SevenRooms API documentation is generally considered accessible and comprehensive for developers, though full access typically requires a SevenRooms account. Key Documentation & Access Details
Availability: Developers note that the REST API documentation is public and relatively straightforward compared to competitors.
Official Resources: You can browse available SDKs and integration endpoints through the SevenRooms API Tracker or the official Integrations and APIs page.
Authentication: Most integrations require a Client ID, Client Secret, and Venue ID provided by a SevenRooms representative. Developer Experience & Feedback Restaurant API and Integrations - SevenRooms
The SevenRooms API!
SevenRooms is a customer relationship management (CRM) platform designed specifically for restaurants, hotels, and other hospitality businesses. Their API allows developers to integrate SevenRooms' features and data into custom applications. Here's an overview of the SevenRooms API documentation: sevenrooms api documentation
API Overview
The SevenRooms API is a RESTful API that provides access to customer data, reservations, and other hospitality-related information. The API uses JSON (JavaScript Object Notation) to format data and supports HTTPS (SSL/TLS) encryption for secure communication.
Authentication
To use the SevenRooms API, you need to authenticate your requests using an API key or OAuth 2.0. The API key is a unique identifier provided by SevenRooms, while OAuth 2.0 allows for more secure, token-based authentication.
Endpoints
The SevenRooms API offers various endpoints to interact with different aspects of the platform. Some examples include:
API Methods
The SevenRooms API supports common HTTP methods:
Request and Response Formats
The API accepts and returns data in JSON format. Request bodies should be formatted as JSON, and response bodies will be returned in JSON.
Rate Limiting
The SevenRooms API implements rate limiting to prevent abuse and ensure fair usage. The rate limit is typically 100 requests per minute, but this may vary depending on your specific use case and agreement with SevenRooms.
Error Handling
The API returns standard HTTP status codes to indicate success or failure. Error responses will include a JSON body with error details.
Sandbox Environment
SevenRooms provides a sandbox environment for testing and development. This environment mimics the production environment but allows you to experiment without affecting live data.
Support and Resources
SevenRooms offers various resources to help you get started with their API:
By following the SevenRooms API documentation, you can integrate their powerful hospitality CRM features into your custom applications and unlock new possibilities for your business.
Large datasets require robust pagination. SevenRooms uses cursor-based pagination (not offset/limit).
POST /reports/reservations/export (Asynchronous) – For large datasets. The documentation stresses that this is an async endpoint. You submit the request, get a jobId, and then poll GET /reports/jobs/jobId to download the CSV/JSON.Always check the X-Supported-Versions response header to know which versions your endpoint supports.
The SevenRooms API provides a range of endpoints for managing various resources, including:
For data retrieval, especially reporting and analytics, SevenRooms offers a GraphQL endpoint. The SevenRooms API is designed as a RESTful
https://svr-api.sevenrooms.com/graphqlSevenRooms employs URI versioning. As of 2025, the stable version is v2. All requests should target:
https://api.sevenrooms.com/v2/
The SevenRooms API documentation is mid-tier in quality—better than some legacy PMS systems, but not as polished as Stripe or Twilio. You’ll find clear endpoint definitions, but you may need to request additional examples or webhook schemas directly from your SevenRooms solutions engineer.
If you’re building a commercial integration, apply for their Technology Partner Program. That unlocks dedicated documentation, a staging environment with test data, and direct API support.
Have you built on the SevenRooms API? What endpoint surprised you the most—or was missing entirely? Let me know in the comments.
The SevenRooms API enables developers to build custom hospitality experiences by connecting reservation data, guest profiles, and seating management into their own tech stacks. 🚀 Getting Started with the SevenRooms API
To begin developing with SevenRooms, you must first obtain your unique API credentials from a SevenRooms representative or your onboarding specialist.
Required Credentials: You typically need a Client ID, Client Secret, and Venue ID.
Authentication: Standard API login is performed using your ID and Secret if no existing API token is detected.
Permissions: Ensure your credentials have access to specific scopes, such as searching payment charges or exporting client data, depending on your project needs. 🛠️ Key API Features & Capabilities
The API is designed to unify your tech stack, supporting over 100+ integrations across various categories. Restaurant API and Integrations - SevenRooms
SevenRooms API is a suite of developer tools and endpoints designed to integrate their hospitality CRM, marketing, and operations platform with external systems like Point of Sale (POS) , hotel management software, and custom booking channels. SevenRooms Core API Components Booking API:
Enables developers to build custom reservation flows on websites or apps, automatically pulling guest data into a centralized CRM Webhook API:
Real-time event notifications for actions such as a reservation being confirmed, updated, or canceled. Direct Reservation Widgets:
Script-based integration for embedding booking buttons directly into HTML pages via specific attributes. SevenRooms Authentication and Connectivity To authenticate with the SevenRooms API
, developers typically require the following credentials provided by their onboarding specialist: SevenRooms Client ID & Client Secret: Used for secure identity verification. Venue Group ID: Identifies the specific portfolio or group of restaurants. The specific environment endpoint for making requests. Common Use Cases and Integrations Restaurant API and Integrations - SevenRooms
Overview of SevenRooms API Documentation
SevenRooms is a popular event management and customer relationship management (CRM) platform designed for restaurants, hotels, and other hospitality businesses. The SevenRooms API allows developers to integrate SevenRooms' functionality with external applications, enabling seamless data exchange and automation. In this review, we'll explore the SevenRooms API documentation, its features, and usability.
API Documentation Structure and Organization
The SevenRooms API documentation is well-structured and organized, making it easy for developers to navigate and find the information they need. The documentation is divided into several sections, including:
API Features and Coverage
The SevenRooms API offers a wide range of features and endpoints, allowing developers to access and manipulate various data entities, including:
The API coverage is comprehensive, with over 100 endpoints available, allowing developers to integrate with various aspects of the SevenRooms platform. Customers : Retrieve customer information, such as contact
Code Samples and SDKs
SevenRooms provides code samples in multiple programming languages, including Python, Java, and JavaScript. These samples demonstrate how to interact with the API, authenticate requests, and handle responses. Additionally, the company offers SDKs for popular programming languages, making it easier for developers to integrate with the platform.
Authentication and Security
The SevenRooms API uses OAuth 2.0 for authentication, providing a secure and standardized way for developers to access the platform. The API also supports API key management, allowing developers to manage access and revoke keys as needed.
Error Handling and Support
The SevenRooms API documentation provides detailed information on error handling, including error codes, response formats, and best practices for handling errors. The company also offers support through multiple channels, including email, phone, and online resources.
Usability and Readability
The SevenRooms API documentation is well-written, clear, and concise, making it easy for developers to understand and use the API. The documentation includes:
Conclusion
The SevenRooms API documentation is comprehensive, well-organized, and easy to use. With a wide range of features, code samples, and SDKs, developers can quickly integrate with the SevenRooms platform and build robust applications. While there may be some areas for improvement, overall, the SevenRooms API documentation is a solid resource for developers looking to integrate with the platform.
Rating: 4.5/5
Recommendations
While SevenRooms does not have a public, dedicated "reviews" page for its API documentation itself, developer feedback and platform overview details highlight several key aspects of its integration experience. Technical Review: SevenRooms API & Documentation
Documentation Structure: SevenRooms utilizes standardized tools like Swagger UI to host its OpenAPI Specification (OAS3). This provides clear, interactive endpoints for managing venues, reservations, and client data.
Ease of Integration: Third-party integrators, such as those at Unified.to, note that developers can "test drive" integrations using a sandbox environment with synthetic data before authorizing live connections.
Feature Depth: The API supports critical hospitality workflows, including real-time reservation and waitlist availability across major channels like Google Search, Maps, and Assistant.
Developer Sentiment: Reviewers on platforms like Capterra have noted that while the UI is excellent, the API sometimes needs to be "more fleshed out and robust" to handle complex, manual workarounds for deep CRM integrations like HubSpot.
Technical Requirements: Some users have indicated that effective customization and setup can be time-consuming and often require specific technical expertise to manage the initial "learning curve". Key API Capabilities
Data Export: Endpoints are available for exporting comprehensive reservation and client lists.
Automation: Supports the synchronization of up to 10 guest attributes by default, including dietary restrictions and VIP status, though custom tags are sensitive to case matching during sync.
AI Integration: Recent updates have introduced AI-powered features like AI Responses and Feedback Summaries, which developers can leverage to automate professional guest engagement. Restaurant API and Integrations - SevenRooms
SevenRooms provides a flexible API and webhook system designed for syncing guest data, reservations, and POS transactions, with access managed via their platform or support representatives
. Key documentation outlines capabilities for managing venues, seating, and charges, requiring authentication via client IDs, secrets, and specific venue codes . For more details, visit SevenRooms Restaurant API and Integrations - SevenRooms
Goal: When a guest books via your website, create them in SevenRooms. When they check in, update your external CRM.
API Flow:
POST /guests/lookup to check for existence.POST /guests to create profile. Store the returned guestId.POST /reservations with guestId, venueId, date, time, partySize.reservation.seated. When received, call your external CRM’s API to log the visit.