ZaloPay is one of Vietnam's leading e-wallet applications. While the app is primarily designed for the Vietnamese market, it offers an English interface option, making it much easier for non-Vietnamese speakers to manage payments, top-up phone credit, and transfer money.
If you accidentally set the app to Vietnamese or simply wish to switch back to English, follow the steps below.
Launch the ZaloPay application on your smartphone. Ensure you are logged into your account.
ZaloPay — Change Language
Need to change the app language in ZaloPay? Here’s how:
If you don’t see a Language option, update the app to the latest version or change your phone’s system language (ZaloPay may follow system settings).
At this time, the standalone application primarily supports the Vietnamese
language. While some travel resources suggest English support is available, users frequently report that the interface remains in Vietnamese, especially for key financial functions like ID verification. Zalopay Change Language
If you are struggling to navigate the app, you can use these methods to translate the interface: 1. Use ZaloPay via the Zalo App ZaloPay is integrated into the
messaging app, which does have an official English language setting. Change Zalo Language (gear icon) > Language and Font Change Language Access ZaloPay
: Open the "Discovery" or "Wallet" tab within Zalo to use a partially translated version of the payment service. 2. Screen Translation (Real-Time)
For the standalone ZaloPay app, use a translation tool to read Vietnamese text: Google Lens : Take a screenshot of the ZaloPay screen and upload it to Google Lens for an instant English overlay. Tap to Translate : On Android, apps like Google Translate
allow you to "Tap to Translate" text directly on your screen without leaving the app. 3. Change System Language (Android/iOS)
Some apps automatically detect your phone's system language. Ensure your device is set to English: Languages & input and move English to the top. Language & Region iPhone Language and select English. Google Help Important Note for Foreigners: Be aware that fully using ZaloPay often requires a Vietnamese ID (CCCD)
for verification. Without this, you may be able to deposit funds but unable to withdraw or use them for all services. on ZaloPay using a passport? Is there an English language option in Zalo Pay? - Facebook How to Change the Language in ZaloPay: A
Screenshot+google Lens. After a while you will understand everything in Vietnamese.|Zalopay doesn't support language change. Expats In Vietnam
Change your language on the web - Android - Google Account Help
At present, ZaloPay does not have a built-in feature to change the app's display language
. The interface is predominantly in Vietnamese, which can be challenging for non-native speakers. However, you can still manage your account and navigate the app using the workarounds detailed below. Best Workarounds for ZaloPay
While you cannot toggle a switch in the ZaloPay settings to change it to English, these methods help bridge the gap: Use the Zalo Messaging App : If you are using ZaloPay for basic interactions, the Zalo messaging app
support an English interface. You can change this by going to Language and Text Size
. This may help you get familiar with the ecosystem's icons and layout. Google Lens Overlay : This is the most popular method for expats. Use the Google Lens Open Zalopay
"Translate" feature to scan your ZaloPay screen in real-time. It will overlay English text directly onto the Vietnamese app interface. Desktop Translation
: If you access ZaloPay services through a web browser or the official Zing Pay portal , you can use Chrome's built-in translation to convert the entire page into English. Essential Vietnamese Phrases for ZaloPay
Knowing these key terms will help you navigate the app without a translator: Tài khoản : Profile/Personal Cài đặt : Settings Trung tâm hỗ trợ : Support Center Chuyển tiền : Transfer money Thanh toán Nạp tiền Contacting Support If you encounter issues you cannot translate, ZaloPay's 24/7 Customer Service Center can be reached through: : 1900 54 54 36 : hotro@zalopay.vn as a foreigner in ZaloPay?
Translate pages and change Chrome languages - Computer - Google Help
Here’s a feature description for Zalopay – Change Language, structured as if for a product requirement document (PRD) or user story.
Given the influx of foreign direct investment (FDI) into Vietnam and the growing number of international residents, fintech analysts suggest it is a matter of when, not if, Zalopay will introduce a native toggle. Competitors like Momo have had this feature for years.
In Q1 2024, Zalopay hinted at expanding its cross-border payment features. For such expansion to succeed, a robust, in-app multilingual interface (English, Korean, Japanese, Chinese) is essential. Until then, changing your phone’s system language remains the most effective solution.